Benefits Coordinator

Job Description

The Benefits Coordinator plays a key role within the Human Resources team, ensuring employees understand, access, and maximize their benefits offerings. This role is responsible for day-to-day administration of health, wellness, retirement, and leave programs, while providing exceptional employee support and ensuring compliance with all applicable laws and policies.

Key Responsibilities

• Serve as the first point of contact for employee benefit-related inquiries, including health, dental, vision, disability, retirement, and wellness programs.
• Administer employee enrollments, changes, and terminations in HRIS and benefit systems.
• Coordinate open enrollment processes, including communications, system setup, and employee education sessions.
• Assist employees with claims, coverage issues, and leave of absence requests.
• Work closely with benefit vendors and brokers to resolve discrepancies and ensure accurate billing.
• Maintain compliance with federal, state, and local benefit laws (e.g., ACA, FMLA, COBRA, ERISA).
• Prepare reports, analyze benefits data, and provide recommendations for program improvements.
• Support new hire onboarding with benefit orientations and materials.
• Stay updated on industry trends and best practices in employee benefits.

Qualifications