Lead Business Analyst

Overview

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Responsible for the operation and supervision of the PMO Business Analyst practice for the Digital, Strategy, and Technology (DST) Department. Must be Local to Colorado Springs, CO – In Person Interviews required – W2 Only.

Responsibilities

• Manages PMO business analyst practice and assigned staff; provides guidance, mentorship, and training. Conducts performance evaluations and motivates staff to reach peak productivity and performance; participates in the hiring and disciplinary process.
• Oversees team development, changes, objectives, and plans to achieve key results / impact.
• Works with customers to understand and document business problems, needs, values, and benefits to support the PMO in the project intake process.
• Writes technical and end user software and system documentation.
• Writes requirement specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely.
• Works closely with internal service providers (developers, operations personnel, specialists, project managers) and a variety of end-users to ensure technical compatibility and user satisfaction.
• Decomposes high-level business requirements into functional requirements at an appropriate level of detail; prepares requirement specifications for review and approval according to standard templates.
• Creates, documents, and owns the Requirements Traceability Matrix.
• Tracks requirement status and manages changes to baseline requirements through effective application of change control processes and tools.
• Researches, analyzes, translates, validates, compiles, documents, and monitors the operational business needs of DST customers.
• Participates in or leads the communication between customers and internal service providers, including developers, operations personnel, specialists, and project managers.
• Identifies ways to assist system and service management / planning through requirement development and analysis.
• Proposes new product features and updates.
• Identifies project stakeholders and user classes. Documents user class characteristics. Identifies appropriate representatives for each user class and negotiates user responsibilities.
• Establishes and implements effective requirement practices, including use and continuous improvement of a requirement process. Assists with the development of the organization's requirements engineering policies, procedures, and tools. Implements ways to reuse requirements across projects.
• Elicits requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business gap analysis, current state versus future state, competitive product analysis, task and workflow analysis, and / or viewpoints. Validates gathered requirements with subject matter experts and DST staff to ensure accuracy.
• Develops a comprehensive understanding of the direction, structure, governance, and drivers of customer organizations and shares knowledge with peers through discussion or documentation.
• Decomposes high-level business requirements into functional requirements at an appropriate level of detail that is suitable for use by those that base their work on the requirements.
• Critically evaluates the information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a more general understanding, distinguishes presented user requests from the underlying true needs and distinguishes solution ideas from requirements.
• Prepares a solution assessment for review and approval by senior level staff and presents findings to customer.
• Leads or assists with system integration testing, user acceptance testing, and software testing to validate Requirements Traceability Matrix.
• Leads or assists with quality assurance testing of software and system patches and updates prior to production release.
• Leads or assists with development of training plans and materials / tools; conducts training to end-users / administrators of assigned projects.
• Performs other duties as required.

Qualifications

Additional Details

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