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Medical Office Receptionist (Front Desk)

Medical Office Receptionist (Front Desk)

Porter-StarkeValparaiso, Indiana
6 days ago
Job type
  • Full-time
  • Quick Apply
Job description

This position is a full-time position Monday-Thursday 11 : 30am-8pm and Friday 8 : 30am-5pm.

Porter-Starke Services, Inc. is a Community Mental Health Center (CMHC) based in Valparaiso and serves northwest Indiana with additional offices in Portage, Knox, and LaPorte. Porter-Starke also operates Marram Health Center, a Federally Qualified Health Center (FQHC) with two offices in Gary and Hebron.

BENEFITS :

  • 401k with 20% company matching
  • Medical, dental, vision insurance
  • Company paid life insurance
  • Company paid long term disability
  • Optional insurances (short term disability)
  • HSA / FSA accounts
  • Tuition assistance up to $5250 / year
  • Education reimbursement up to $200 / month
  • Generous PTO
  • 11 paid holidays
  • Employee discounts (YMCA)
  • Competitive wages
  • Employee referral program
  • Casual Friday's
  • Employee recognition events & anniversary gifts
  • Free wellness screenings

WAGE / SALARY :

  • Starting at $16.75 / hour and up (based on experience)
  • JOB DUTIES :

  • Provides clerical support at multiple medical offices for the community mental health center locations.
  • Answers and redirects telephone calls.
  • Maintains medical staff / department schedules and calendars.
  • Performs check-in and check-out of clients.
  • Receives payments from clients for co-pays and payments on account.
  • Basic computer and typing skills.
  • Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
  • Data entry of information using the appropriate format and agency guidelines.
  • Coordinates and communicates information with internal and external customers.
  • Flags client appointments for HAP’s
  • Makes appointment reminder calls to new clients.
  • Performs deposit of office cash receipts
  • Contacts, schedules appointments and processes paperwork for referrals.
  • Initiates ROI forms for info requested by medical staff from other providers
  • Scans documents and insurance cards.
  • Coordinates client requests for ROI and form completion.
  • Monitors no-shows / cancellations and sends letters to clients as appropriate
  • Requests / tracks needed health records.
  • Receives, sorts, forwards office mail.
  • Communicates in-patient consultation requests to medical staff.
  • Maintains updated medical staff schedules and on-call calendar.
  • Formulates reports for the department, associated committees and reports as requested.
  • Provides clerical support (copying, collating, form completion) for medical staff.
  • Copies agency-wide e-mail notices for medical staff.
  • Maintains adequate supplies inventory (office, charting, etc.).
  • Performs other duties as needed.
  • EDUCATION AND EXPERIENCE :

  • High school diploma or G.E.D. is required.
  • A certificate or degree from a vocational or technical school preferred.
  • One to three months related experience and / or training is preferred.
  • Please feel free to visit www.porterstarke.org to learn more about our organization.

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    Medical Front Desk Receptionist • Valparaiso, Indiana