Grain / Energy Administrative Assistant-2

Join the Skyland Grain Team Today!

Skyland Grain, LLC, a grain farmers' co-op with roots dating back to 1915, provides producers with the supplies and services needed for their operations today and in the future. We offer competitive compensation and benefit packages!

About the Position

The Administrative Office Admin Assistant position is responsible for performing all necessary administrative support functions and assists in the day-to-day operation of the Grain Origination / Merchandising department and / or Energy Operations department. A description of the duties includes :

• Responsible for contract administration, ticket application, settlement processing, and accounts receivable management for the assigned departments.
• Provides backup for grain merchandising (if applicable), sales, and logistic activities for the department.
• Answers telephone in a professional manner and assists customers with sales, questions or complaints.
• Timely responds to customer inquiries and greets employees, members, and visitors in a courteous manner when they enter the office.
• Daily grain purchases and settlements and / or daily energy and inventory reconciliations.
• Customer account maintenance to include : answering general questions from the customer about account status, applying payments, and issuing checks when applicable.
• Logistic support for the assigned department(s) to include : updating customers on status of shipments, investigating and resolving freight payable, and processing payments for freight.
• Assists with invoice maintenance and accounts receivable management.
• Internal and external reporting responsibilities to include, but not limited to, AR reporting, inventory status, sales reporting, and state and fed taxes for grain and / or energy.
• Exhibits sufficient computer technology and analytical skills.
• Provides excellent customer service by managing difficult or emotional situations; respond promptly to customer needs, resolve questions, complaints and concerns immediately and meet commitments.
• Ability to work some overtime to include evenings and weekends during peak business seasons.
• Maintains a positive attitude that promotes teamwork within the cooperative and a favorable image of the Cooperative.
• Effectively communicates by verbal and written means with customers, employees and management.
• Maintains and promotes safety awareness; follows safety policies, procedures and reporting requirements.
• Presents a clean and professional appearance.
• Complies with all state and federal laws, codes and regulations.
• Employee is required to perform all other duties as directed by the supervisor.

Position Requirements