Resident Services Manager

Job Description

Job Description

The Resident Services Manager plays a key role in enhancing the living experience of residents by addressing their needs, concerns, and ensuring they have a positive and enjoyable experience. This position involves :

• Resident Interactions : Act as the primary point of contact for residents, fostering a welcoming and supportive community environment.
• Community Engagement : Plan and organize community events to promote resident satisfaction and connection.
• Service Requests : Oversee and ensure timely resolution of service requests, collaborating with maintenance and management teams.
• Resident Satisfaction : Monitor and actively work to maintain high levels of resident satisfaction and retention.

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