Talent.com
Senior Technical Claims Specialist, Commercial General Liability and Auto Complex
Senior Technical Claims Specialist, Commercial General Liability and Auto ComplexLiberty Mutual Insurance • Colorado Springs, CO, US
Senior Technical Claims Specialist, Commercial General Liability and Auto Complex

Senior Technical Claims Specialist, Commercial General Liability and Auto Complex

Liberty Mutual Insurance • Colorado Springs, CO, US
28 days ago
Job type
  • Full-time
Job description

Description

We are seeking a seasoned Commercial General Liability claims professional to serve as a Senior Technical Claims specialist and enterprise subject-matter expert on complex and highly complex casualty matters. This is a high-visibility, high-autonomy role for a candidate who thrives on deep coverage analysis, strategic litigation and defense management, and handling high-exposure, multi-party claims across jurisdictions. The ideal candidate combines advanced CGL experience with sharp coverage-interpretation skills, strong judgment, and a proven track record of resolving difficult liability and coverage issues.

Why this role is compelling

  • Lead ownership of complex / high-exposure CGL and Commercial Auto Bodily Injury claims and the chance to shape litigation and coverage strategy.
  • Regular collaboration with coverage counsel, defense counsel, underwriting, reinsurance and senior management — be the go-to SME.
  • Opportunity to influence policy, processes and training across the claims organization.
  • Authority to structure complex settlements and manage reserving for high severity matters.

Primary Responsibilities

  • Own and manage the full life cycle of complex CGL claims : determine coverage, investigate facts, evaluate liability, set and adjust reserves, negotiate and execute settlements, authorize payments and, where appropriate, deny coverage.
  • Perform advanced coverage analysis on issues such as duty to defend vs. indemnify, occurrence vs. claims-made triggers, allocation, multiple policies / insurers, additional insureds, contractual liability, erosion of limits, pollution and professional services exclusions, intentional acts, and other complex endorsements.
  • Draft and manage coverage opinions, reservation of rights letters, declination letters and coverage litigation strategy; coordinate coverage counsel where appropriate.
  • Lead defense strategy for high-exposure suits : review pleadings and discovery, develop litigation plans, retain and manage outside defense counsel, oversee billing practices, and evaluate settlement vs. trial risk.
  • Coordinate with reinsurance, underwriting and subrogation teams on coverage, recovery and allocation issues; manage reporting and ceded claims processes.
  • Set and maintain appropriate reserves for complex and catastrophic exposures; explain reserve rationale to senior management and auditors.
  • Mentor, train and advise claims staff and less experienced examiners on coverage interpretation and complex claim strategies; act as an internal resource and SME.
  • Monitor case law, regulatory and legislative developments affecting CGL and casualty coverage; translate trends into actionable practice updates and training.
  • Participate in cross-functional special projects (policy language review, claim handling playbooks, major loss response) and continuous improvement initiatives.
  • This position can be filled by a remote employee; however, we do have in office requirements twice a month if you leave within 50 miles of a GRS Claims office aligned with one of the following : Westborough, MA; Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA. Due to business need, we would ideally like to hire someone who is located in Oregon, Washington, Colorado, Idaho, Texas or Wyoming.

    Qualifications

  • 5-7+ years of progressively responsible experience handling Commercial General Liability and / or complex Commercial Auto casualty claims, including substantial experience with high-severity and multi-party litigation.
  • Demonstrated expertise in coverage analysis and interpretation of CGL policies and common endorsements; experience drafting coverage opinions and reservation of rights letters.
  • Strong litigation management experience : selecting and supervising defense counsel, discovery and trial exposure management, mediation / arbitration, and settlement negotiations.
  • Proven ability to analyze, allocate and defend exposure across multiple policies and jurisdictions.
  • Excellent written and verbal communication skills; capable of articulating complex coverage positions to legal counsel, underwriting, senior management and external parties.
  • Strong decision-making and judgment under pressure with a track record of handling confidential, high-stakes matters.
  • Proficient with claims management systems and standard MS Office tools (Excel, Word).
  • Required to obtain / maintain all-lines Adjusters license.
  • About Us

    Pay Philosophy : The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and / or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

    As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

    At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

    We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

    We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit :

    Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

    Fair Chance Notices

    Need help finding the right job?

    Create a job alert for this search

    Technical Specialist • Colorado Springs, CO, US

    Related jobs
    Risk and Compliance Advisor Senior

    Risk and Compliance Advisor Senior

    USAA Careers • Colorado Springs, CO, United States
    Full-time
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for th...Show more
    Last updated: 1 day ago • Promoted
    Class A CDL OTR Drivers - High Miles

    Class A CDL OTR Drivers - High Miles

    Climate Express • Elizabeth, CO
    Full-time
    Class A CDL OTR Drivers-High Miles.Over 75% are Drop and Hook | All Palletized, Both Dry Vans and Climate-Controlled Loads |. Newer Volvo 760, automatic trucks.Volvos are the safest truck on the roa...Show more
    Last updated: 30+ days ago • Promoted
    Travel Physical Therapist (PT) - $1,740 per week in Fountain, CO

    Travel Physical Therapist (PT) - $1,740 per week in Fountain, CO

    Core Medical Group • Fountain, CO, US
    Full-time
    Client in CO seeking Physical Therapist : Outpatient / Clinic.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role.Contract / travel...Show more
    Last updated: 9 hours ago • Promoted • New!
    Claim Specialist - Property Field Inspection

    Claim Specialist - Property Field Inspection

    State Farm • Colorado Springs, CO, United States
    Full-time
    Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our suc...Show more
    Last updated: 29 days ago • Promoted
    Claims Litigation Manager- Auto

    Claims Litigation Manager- Auto

    USAA • Colorado Springs, Colorado, United States
    Full-time
    Why USAA?At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the...Show more
    Last updated: 9 days ago • Promoted
    Vehicle Acquistion Specialist - AutoNation USA Colorado Springs

    Vehicle Acquistion Specialist - AutoNation USA Colorado Springs

    CarDash • Colorado Springs, CO, US
    Full-time
    We'll Buy Your Car (Wbyc) In-Store Associate.The We'll Buy Your Car (WBYC) In-Store Associate will be focused and specifically trained to acquire additional inventory for the dealership by actively...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Specialist I

    Insurance Specialist I

    Care Synergy • Colorado Springs, Colorado, USA
    Full-time
    Care Synergy has an opening for an Insurance Specialist I based out of Pikes Peak Hospice Colorado Springs CO.Based on position schedule and / or availability : . Mileage and Expense Reimbursement : .Sixt...Show more
    Last updated: 11 days ago • Promoted
    Marine Mechanical Claims Adjuster

    Marine Mechanical Claims Adjuster

    Brown & Brown • Colorado Springs, CO, US
    Full-time
    Marine Mechanical Claims Adjuster.Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.Marine Mechanical Claims...Show more
    Last updated: 30+ days ago • Promoted
    Senior Mission Assurance Advisor

    Senior Mission Assurance Advisor

    DarkStar Intelligence LLC • Colorado Springs, CO, US
    Full-time
    Quick Apply
    Senior Mission Assurance Advisor Location : .Colorado Springs, CO | Type : Full-Time | Clearance : TS / SCI – SAP Eligible Note : This position is part of an active proposal effort and are con...Show more
    Last updated: 17 hours ago • New!
    Local CDL-A Truck Driver - Home Daily - Earn $74,984 / Year - No Touch

    Local CDL-A Truck Driver - Home Daily - Earn $74,984 / Year - No Touch

    C.R. England • Franktown, CO, US
    Full-time
    England is now hiring Local CDL-A Delivery Drivers in Aurora, CO.Home Daily - Average $74,984 Annually • - Full Benefits. This Dedicated Niagara Water Fleet Offers : .Home daily – Enjoy a great l...Show more
    Last updated: 22 days ago • Promoted
    Health & Safety Manager (Remote)

    Health & Safety Manager (Remote)

    Scale AI • Colorado Springs, Colorado, United States
    Remote
    Full-time
    Join a global community of talented professionals to shape the future of AI.Earn up to $15 USD / hr and additional rewards based on quality of submission. Outlier is committed to improving the intelli...Show more
    Last updated: 15 hours ago • Promoted • New!
    Regional Liability Adjuster-Major Case Unit

    Regional Liability Adjuster-Major Case Unit

    Hanover Insurance Group • Colorado Springs, CO, US
    Full-time
    Our major case unit is currently seeking a Regional Liability Adjuster to join our growing team.Fully responsible for the investigation, evaluation, negotiation, and resolution of claims which are ...Show more
    Last updated: 30+ days ago • Promoted
    Consumer Auto Specialist Colorado Springs, CO

    Consumer Auto Specialist Colorado Springs, CO

    Ent Credit Union • Colorado Springs, Colorado, USA
    Full-time
    This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs.This is not a fully remote eligible position. The Consumer Auto Specialist position is responsible for ac...Show more
    Last updated: 14 days ago • Promoted
    Technical Account Manager

    Technical Account Manager

    LogicGate • Colorado Springs, CO, US
    Full-time
    LogicGate is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage ...Show more
    Last updated: 30+ days ago • Promoted
    Flatbed OTR Class A CDL Driver - $852.64 - $1,902.07 per week. Full Benefits

    Flatbed OTR Class A CDL Driver - $852.64 - $1,902.07 per week. Full Benefits

    System Transport • Fountain, CO
    Full-time
    Flatbed CDL Driver, All Routes : $852.Looking for an exciting driving opportunity in the western region of America? System Transport is hiring experienced CDL-A flatbed truck drivers for all routes!...Show more
    Last updated: 10 days ago • Promoted
    Behavior Technician - Great Opportunity

    Behavior Technician - Great Opportunity

    Zen Educate • Franktown, CO, United States
    Full-time
    Limited Positions - Now hiring for the 2025–2026 school year.We are hiring full-time Behavior Technicians (TAs) for the 2025–2026 school year to support K–12 students with special needs.If you have...Show more
    Last updated: 9 days ago • Promoted
    Sr. Commercial Casualty Claims Specialist (Remote)

    Sr. Commercial Casualty Claims Specialist (Remote)

    CSAA Insurance Exchange • Colorado Springs, CO, US
    Remote
    Full-time
    Commercial Casualty Claims Specialist.We're Mobilitas, a commercial insurance company created by CSAA Insurance Group.Our mission is to reinvent commercial insurance in the mobility space by provid...Show more
    Last updated: 7 days ago • Promoted
    Large Loss Commercial Property AdjusterUSA

    Large Loss Commercial Property AdjusterUSA

    Reserv • Colorado Springs, CO, US
    Full-time
    Large Loss Commercial Property Adjuster.Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims.Founded by insurtech ve...Show more
    Last updated: 30+ days ago • Promoted