Account Manager

ABOUT US

At POWERX, we take pride in being the premier provider of comprehensive power services, ensuring that power systems operate efficiently and reliably. Our commitment to quality and excellence is evident in our field services, engineering and consulting expertise, and adherence to certifications and regulations. Safety and performance are at the forefront of our integrated approach.

We are a people-first company, valuing integrity, respect, and teamwork. Our mission is to empower businesses by optimizing system performance, ensuring safety and compliance, and driving operational excellence with innovative solutions. At POWERX, we offer a dynamic environment where both experienced professionals and newcomers can grow, make an impact, and build a legacy.

Our vision is to lead the future of power systems with cutting-edge technology, sustainable practices, and a relentless focus on customer success. We are dedicated to expanding our expertise, locations, and services while maintaining our people-first philosophy. Partnering with POWERX means gaining a trusted team of passionate experts committed to delivering value and fostering lasting relationships. Join us in making power work for our clients and the communities we serve!

OUR POWERX PERKS

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary:

The Account Manager maintains direct contact with customers and prospective customers to ensure a steady flow of business and work to sustain and grow the business. This role involves understanding client needs, providing tailored solutions, and ensuring customer satisfaction. The Account Manager will work closely with customers to identify opportunities and properly estimate and propose solutions.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

Customer Relationship Management

• Act as the primary point of contact for customers, understand customer needs and objectives to provide tailored solutions.
• Maintain existing relationships through calls, meetings, and social events.

New Business Development

• Hold customer meetings to identify and present opportunities for business.
• Develop new business through networking, research, analysis, cold calling, etc.

Strategic Planning

• Perform site walks to gather data and assess project feasibility.
• Develop and implement strategic account plans to drive client satisfaction.

Product Knowledge

• Comprehend electrical drawings and specifications to quality opportunities.
• Maintain a deep understanding of the offered products and services; educate clients about the benefits and features of the offered products and services

Administrative Tasks

• Maintain accurate records of customer interactions and transactions.
• Manage CRM data to enable accurate pipeline predictions.

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities:

• Must have a satisfactory background/MVR check.
• Strong interpersonal and social skills.
• Excellent verbal and written communication.
• Ability to solve complex technical problems.
• Knowledge of electrical power systems.
• Highly organized.
• Computer literate.
• Ability to overcome objections and solve problems to win business.

Experience and Education:

• High school diploma/GED required.
• 1-3 years of experience in account management or sales.

Physical Requirements:

• Some local travel required; must have reliable transportation, possess a valid driver’s license, and be insurable.
• Must have a suitable home office or workspace.
• This is an office desk position with no significant physical exertion required.

POWERX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.