Talent.com
No longer accepting applications
Client Implementations Manager - Vice President

Client Implementations Manager - Vice President

USA JobsNew York, NY, US
1 day ago
Job type
  • Full-time
Job description

Client Implementations Manager

The Client Implementation Manager is responsible for managing projects to implement cash management products and services for American global clients. Cash Management products provide a wide range of solutions that help clients improve liquidity and cash flow and optimize their treasury and payment businesses. Examples include account opening, simple and complex liquidity structures, foreign currency exchange tools, disbursements, and electronic banking tools. The role will require heavy client interaction as well as coordination amongst all stakeholders, e.g., Sales, IT, QA, and Operations in order to manage and successfully complete the implementation.

The Client Implementation Manager will :

  • Report to the Head of Implementation and Service or respective team lead
  • Manage and execute responsibility of large projects comprised of various internal and external bank, technical, legal, and client groups globally
  • Develop and maintain detailed project plans. Detailed deal tracking and reporting by employing standard project management tools, and Deutsche Banks internal tracking tools
  • Maintain functional and technical understanding of numerous back-end systems
  • Identify and solve issues through data comparison. Develop proactive correction plans to minimize downstream impact. Manage client escalation as necessary and involve senior management as necessary
  • Identify and raise related process / product improvements to relevant Knowledge Owner, Product Manager, and Regional Knowledge Manager. Responsible for updating standard operating procedures (formal / informal processes). Initiate, coordinate, and monitor service improvements and efficiencies that benefit the client and / or the bank by actively liaising with responsible stakeholders locally or globally

The Client Implementation Manager will lead :

  • Client implementation project meetings weekly or as required / agreed by the core team. Significant client interaction
  • Liaise closely with global & regional Cash Management Implementation, Sales, Product Management, and service teams in a dynamic global environment to meet client needs
  • Conduct post implementation reviews with clients for relevant projects and address negative feedback

    • Skills required :

  • Bachelors Degree
  • Minimum five years of project management experience including experience managing large, complex projects. Demonstrated track record of successful client delivery relationships
  • Proficient in Microsoft software applications MS Project, Word, Excel, and PowerPoint
  • Experience in Cash Management or similar environment (e.g., treasury) in a large financial institution. Good understanding of corporate cash management products as well as domestic and international payment methods and instruments
  • Good knowledge of European Clearing systems, global domestic clearing systems, SEPA, and payment mechanisms, including an awareness of new developments in the marketplace - e.g., e-commerce, blockchain technology, and FinTech industries

    • Skills that will help you excel :

  • Excellent written and verbal communications skills
  • Other languages (Spanish) would be an asset
  • Ability to balance DB interest and clients interest. Make decisions with
    • Create a job alert for this search

    Vice President • New York, NY, US