Clinical Pharmacist- Director of Complex Care Management

Job Description

Job Description

Description :

High Country Community Health (HCCH), a mission-driven Federally Qualified Health Center (FQHC) serving rural communities in western North Carolina, is seeking a Clinical Pharmacist to serve as Director of Complex Care Management. This leadership role is ideal for a pharmacist passionate about improving outcomes for patients with multiple chronic conditions and social

complexity in underserved, rural areas.

The Director will oversee care coordination for high-risk populations and advance HCCH’s participation in value-based care, advanced primary care models, and whole-person care delivery, collaborating closely with medical, behavioral health, dental, and pharmacy teams.

Specific responsibilities include :

Program + Team Leadership :

• Lead and continuously improve HCCH’s Complex Care Management (CCM) program, focusing on patients with high medical, behavioral, and social needs.
• Supervise a multidisciplinary team including care coordinators, community health workers, and nursing support.
• Implement evidence-based models for rural Advanced Primary Care, including Patient- Centered Medical Home (PCMH) principles, transitions of care, and chronic care management.

Clinical Pharmacy Services :

Value-Based Care + Population Health :

(e.g., ACOs, Medicaid Managed Care, HRSA metrics).

improvement efforts (e.g., HEDIS, UDS, 340B optimization).

Medicaid initiatives.

Requirements :

Requirements / Qualifications / Skills / Experience

Knowledge, & Abilities :

navigation.

Preferred Certifications :

(Diabetes Care and Education Specialist).

Travel Requirements

Travel for continuing education / training as needed (at least yearly). Primary location in Boone,

NC, with occasional travel to other HCCH sites in Burke, Avery, and Surry counties.

Salary Range - Negotiable

Work Hours

Full-time salaried : 40 hours / week (Monday through Friday)