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Medical Receptionist
Medical ReceptionistLegacy Medical Care Inc • Addison, IL, US
Medical Receptionist

Medical Receptionist

Legacy Medical Care Inc • Addison, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

The Medical Receptionist will perform various duties on the phone and in person to assure the clinic has a steady and efficient system. The position requires all tasks and duties to be performed in an accurate, efficient and organized matter.

TASKS AND DUTIES :

  • Welcoming patients and visitors in person or by answering the telephone
  • Removing and placing phones from do not disturbed at their designated times
  • Use the company electronic medical records systems to assure all patient information is up to date
  • Check patients’ in and out for multiple providers and specialties
  • Guide and help patients’ with registration and / or office forms for completion
  • Obtaining and giving the essentials for medical procedures and testing
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Use different websites and verification systems for insurance eligibility
  • Collect co-pays, visit payments, billing balance via cash, checks and card payments
  • Provide receipts for the payment methods
  • Schedule hospital admissions, tests, scans and outside appointments for patients
  • Obtain external medical records following company protocol
  • Use machines to scan, fax, copy and email documents
  • Answer and transfer incoming and outgoing calls
  • Schedule appointments for multiple offices, providers and specialties
  • Fill out medical forms including prior authorization and referrals
  • Maintains office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
  • Schedule equipment service and repairs
  • Other duties as assigned

RESPONSIBILITIES :

  • Responsible to obtain keys to open and close offices at their designated time
  • Providing assistance or personal care to others
  • Evaluating information against a set of standards and verifying that it is correct.
  • Observing, receiving, and otherwise obtaining information from all relevant sources
  • Developing constructive and cooperative working relationships with others
  • Identifying developmental needs of others and coaching or otherwise helping others to improve their knowledge or skills
  • Monitoring and reviewing information from materials and / or events, often to detect problems or to find out when things are finished
  • Making judgments about or assessing the value, importance, or quality of things or people
  • Translating or explaining what information means and how it can be understood by all of the related parties
  • Travel to all office locations when requested by the clinical supervisors

    • KNOWLEDGE :

  • Knowledge of administrative and clerical procedures and systems such as word processing systems, filing and records management systems, forms, and other office procedures
  • Knowledge of computer hardware and software, including applications and clinical programming
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
  • Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, and customer satisfaction evaluation techniques

    • ABILITIES AND SKILLS :

  • Listen and read to and understand information and ideas presented through spoken words, sentences, pictures, verbal, and letters
  • The ability to communicate information and ideas verbally and written so others understand
  • The ability to interpret and translate into the Spanish language
  • Correctly follow a given rule or set of rules in order to arrange things or actions in a certain order. The things or actions can include numbers, letters, words, pictures, procedures, sentences, and mathematical or logical operations.
  • Apply general rules to specific problems to come up with logical answers.
  • The ability to remember information such as words, numbers, pictures, and procedures
  • Time management
  • Working with new material or information to grasp its implications
  • The ability to teach others
  • Ability to bend, stretch, twist, or reach out with the body, arms, and / or legs
  • Concentrate and not be distracted while performing a task over a period of time
  • Exert maximum muscle force to lift, push, pull, or carry objects
  • The ability to efficiently shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)

    • Education and / or Experience :

  • High School diploma or equivalent from an accredited institution
  • CPR Certification
  • Medical Office experience preferred
  • Customer Service experience preferred

    • Requirements :

  • Must be able to fluently speak Spanish
  • valid drivers license
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    Medical Receptionist • Addison, IL, US