Millwork Service Technician

Do you love working with your hands while also ensuring every customer receives excellent service? Boise Cascade has an exciting opening for a Millwork Service Technician! Please review the responsibilities and qualifications below and apply today!

Responsibilities

• Conducts and visits job sites where inspections are required.
• Inspect and repair doors at job sites
• Measure, cut, and assemble doors according to specs
• Effectively communicate with customers and escalate claims where necessary
• Communicate at a high level with customer regarding claim status.
• Performs physical labor and utilizes tools in order to deliver superior outcomes (i.e., new, used, rebuilt parts).
• Communicates with production on necessary repairs.
• Timely escalates claims more than authority level to management for review.
• Ensure timely, accurate and consistent file documentation.
• Anticipates and meets all customer needs.
• May conduct door install classes.
• May travel to job site for replacement and/or repair of warranty work.
• Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement.
• Perform other duties and responsibilities as assigned.

Qualifications

Basic Qualifications:

• HS Diploma, GED or two (2) years equivalent work experience. Requires clean driving record.
• Able to use tape measure with high degree of accuracy
• Capable with table saw, miter saw, and other power tools and hand tools
• Excellent communication skills

Preferred Qualifications:

• More than five (5) years of experience in related job function.

About Boise Cascade

Boise Cascade has been in the business of manufacturing wood products and distributing building materials for over half a century. Today we're one of the largest manufacturers of plywood and engineered wood products in North America – and the only wholesale stocking distributor for building products that can service the entire United States. Because our business is built on relationships, our associates are critical to our success. And we're committed to investing in them. That's why we offer a comprehensive benefits package designed to have a positive impact on all areas of your life – from health and well-being, career and community, to financial security and personal safety, with many benefits beginning on your first day of employment. We call it, Total Rewards. Here's a snapshot of what we offer:

Wage: $25-$30 DOE

Our Benefits

• Medical + Prescription Drug
• Dental + Vision
• Flexible Spending Accounts (Healthcare + Dependent Care)
• 401(k) Retirement Savings with company contribution
• Paid Time Off (20 days per year)
• Paid Holidays (10 per year)
• Paid Parental Leave (6 weeks)
• Life Insurance