Managed Care IT Systems Supervisor (ITPP-SS / AHSO)

Managed Care IT Systems Supervisor (ITPP-SS / AHSO)

71028668

This recruitment is posted continuously. Application review will begin on 11 / 11 / 2025 and you are encouraged to submit your application materials as soon as possible. The hiring manager reserves the right to close the posting at any time once a selection has been made.

This supervisor oversees an information technology unit in ProviderOne Operations that supports critical Managed Care payment systems. This individual serves as a mentor for staff and subject matter expert for systems, including system design and operations, technical leadership, and proactive system enhancements. If you are a seasoned IT professional who would like to apply your significant experience with ProviderOne in a leadership role, this may be the opportunity for you.

All HCA employees will apply an equity lens to their work, which may include but is not limited to all analyses of core business and processes.

About the unit :

ProviderOne is the Health Care Authority's (HCA) mission-critical Medicaid Management Information System (MMIS). This large-scale enterprise system is operated and managed within the Medicaid Customer Service Division, ProviderOne Operations Section and :

• Processes over five million claims per month and
• Processes payments in excess of $22 billion annually to providers of services to Medicaid clients statewide.

A crucial IT area of focus and unit in P1O is the IT Unit, the Managed Care Operations and Implementation Unit (MCOIU) which is accountable for :

About the position :

The Managed Care IT Systems Supervisor serves as the agency's senior specialist for Managed Care technology and is responsible for the supervision of the MCOIU Information Technology (IT) unit. This position independently performs functions unique to the operation and maintenance of the Managed Care programs within ProviderOne as well as provides technical assistance to HCA and DSHS Program Managers, assessing impacts on the ProviderOne system design and configuration as a result of Managed Care program and, policy changes.

This position is eligible to telework and is typically not required to report on-site. The default assigned work location of all Health Care Authority (HCA) positions - both on-site and telework eligible positions - is within the State of Washington. This position reports to Olympia, WA. Frequency of onsite work will vary based on business and operational needs. HCA has currently suspended the ability to support out-of-state telework.

Some of what you will do :

Required qualifications :

Qualifying candidates will meet one of the following criteria options :

Option 1 :

Option 2 :

Option 3 :

Option 4 :

Qualifying candidates will also satisfy all of the following criteria (experience may be gained concurrently) :

Preferred qualifications :

How to apply :

Only candidates who reflect the minimum qualifications on their NEOGOV profile will be considered. Failure to follow the application instructions below may lead to disqualification. To apply for this position, you will need to complete your profile which includes three professional references and attach in separate files :

To take advantage of veteran preference, please do the following :

About HCA :

Functioning as both the state's largest health care purchaser and its behavioral health authority, the Washington State Health Care Authority (HCA) is a leader in ensuring Washington residents have the opportunity to be as healthy as possible.

There are three pillars of our work : Apple Health (Medicaid); the Public Employees Benefits Board (PEBB) and School Employees Benefits Board (SEBB) programs; and behavioral health and recovery. Under these pillars, HCA purchases health care, including behavioral health treatment for more than 2.7 million Washington residents and provides behavioral health prevention, crisis, and recovery supports to all Washington residents.

What we have to offer :

Notes :

This position is covered by the Washington Federation of State Employees (WFSE). Once the listed position(s) is(are) filled, this recruitment announcement may also be used to fill additional position(s) for up to sixty (60) days.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment.

HCA is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. HCA has five employee resource groups (ERGs). ERGs are voluntary, employee-led groups whose aim is to foster a diverse, inclusive workplace aligned with HCA's mission. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Studies have shown women, racial and ethnic minorities, and persons of disability are less likely to apply for jobs unless they feel they meet every qualification as described in a job description. Persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are also encouraged to apply. If you have any questions about the required qualifications or how your experience relates to them, please contact us at HCAjobs@hca.wa.gov. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact Jake Nelko at jake.nelko@hca.wa.gov or 360.725.0945.

The Washington State Health Care Authority (HCA) is an E-Verify employer. All applicants with a legal right to work in the United States are encouraged to apply.

E-Verify is a registered trademark of the U.S. Department of Homeland Security.

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