RECORDS TECHNICIAN - 60075089

Records Technician

This posting will be used to fill position vacancies in the Career Service. Current employees will be compensated in accordance with the DCF salary policy.

This position is responsible for receiving, reviewing and assigning all abuse reports received from the Florida Abuse Hotline. Additionally, you will follow up with the appropriate supervisory personnel to ensure they are aware of pending investigations and staff assignments.

Your responsibilities include :

• Print and review all abuse reports received from the Hotline and OTI requests called in from other counties.
• Review appropriate databases for the previous or open investigations and child family involvement with other family safety programs.
• Provide clerical support for a multi-function Family Safety Unit.
• Prepare intake case records for Child Protective Investigator for cases received over the Child Abuse Hotline.
• Assign cases to CPI or CPI Supervisor.
• Package investigation information and conduct diligent searches.
• Archive case files and maintain rotation and case logs.

Qualifications required :

Additional information / requirements :

Knowledge, skills, and abilities :

The candidate profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of working for the State of Florida include a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Growth opportunities are available with 12,000 employees across the state DCF promotes opportunities and training for all. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.

The position will perform all job tasks in accordance with laws, rules, regulations, policies, and requirements applicable to state and federal laws or procedures.