IT Support Specialist

The IT Support Specialist is an integral member of the IT team. The role uses technical and customer service skills to perform and coordinate service-oriented desktop support for the organization, including building, testing, deploying, and troubleshooting both desktop hardware and software technologies.

IT Help Desk

• Solve technical issues submitted by staff relating to computer workstations, email, printers, user accounts, passwords, etc., promptly and in a professional manner.
• Provide strong customer service skills, demonstrating patience and follow through when working with end users.

Support

• Provide at-elbow training and consultation to staff regarding applications and hardware use, best practices, organization standards, and configurations.
• Address reported issues, responding in a timely and courteous manner, troubleshooting issues through resolution.

Implementation and Maintenance

• Work with IT team, staff, and leadership to support implementation of specific strategic initiatives.
• Manage, maintain, troubleshoot, update and optimize the following :

o Telephone devices

o Workstations

o Peripherals

o Networked devices

• Process new and departing employees' workstations, phones, and administrative user account information.
• Support the implementation, evaluation, and modification of applications and hardware that support Mosaic operations.
• Apply knowledge of computer science and information science to optimize operations.

Training

• Maintain and provide employee training program for security and privacy policies.
• Support training programs for hardware and administrative applications, creating, guides, operating manuals, and testing materials as needed.
• Pay and Benefits

The pay range for this position is $20.00 - $24.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)
• Workplace Type

This is a fully onsite position in Bend,OR.

• Application Deadline

This position is anticipated to close on Oct 31, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.