Business Unit Manager - Aftermarket

Business Unit Manager - Aftermarket

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers. As a member of our team, you are instrumental in fulfilling our mission : 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

At Exotic Metals Forming Division, our highly talented team blends a passion for manufacturing with relentless customer support, making us the partner of choice for complex aerospace solutions. Working at EMFD is about being part of a team, a culture, something that is bigger than each of us individually. We began as a small group of people passionately committed to a common goal. That is why we are so proud of everyone in our Exotic family who strives to be the best at what they do every day, working as a collaborative team in a culture of continuous improvement to stretch the bounds of creative thinking and provide quality products to our customers around the globe.

Position Summary

Responsible to achieve financial, customer service, repair station, supply chain and inventory demand objectives for Commercial and Military aftermarket business within an operating division and its sites. Acts as primary focal point for the division aftermarket activities and aligns activities with SSO Global Services Leader. Leads implementation of lean principles across division aftermarket service center to support continuous improvement in performance expectations for quality, delivery and cost. Accountable leader for aftermarket regulatory agency compliance (DCAS, FAA, EASA, CAAC, etc.).

Scope / Supervision and Interaction

Provides leadership and strategic management for the division's aftermarket repair station, spares component supply and vendor repair management across one or more site locations. Manages a wide scope of multiple / diverse products. May have high volumes on multiple and complex products. Manages directly or indirectly small to larger functional teams within the aftermarket value stream. Has regular interaction with division leadership, SSO leadership, program management, administration, operations, quality, and engineering teams; coordination typically covers multiple sites and may cross divisions or require Joint Venture support. Reports to the Division General Manager.

Functions and Responsibilities

Leads and optimizes all repair station and spares shipments for multiple, diverse, and complex products. Advocate for the division aftermarket activities and leadership liaison in the review of a comprehensive Military and Commercial Sales and Earnings Plan (Monthly Rolling Outlook, Fiscal Year, 5-Year and 10-Year), Commercial Spares Catalog, RFQ and AFA review and approval. Monitors and reports product support financial, delivery, and inventory performance metrics to assure the most beneficial outcomes. Provides necessary monthly A3 performance corrective action as required ensuring metrics and performance manage to a green rating. Manages division financial cost targets and initiatives with division business teams and value streams ensuring corrective action is taken when targets are not met. Develops product life cycle strategies within division and coordinates with SSO to develop aftermarket strategies. Responsible for ensuring business case alignment, funding, and support of aftermarket engineering and program management needs (i.e. Product Improvement and Retrofits and EIS requirements). Primary division aftermarket point of contact for SSO coordination with the VP / GM, staff, and operations teams. Ensures division business and value streams are organized and capable of complying with contract flow down of terms and conditions for Product Support Agreements, other contracts and Entry into Service requirements. Coordinates S&OP process for aftermarket business, working across division sites and SSO to ensure proper demand is in place and capacity needs are addressed. Ensures customer site visit support and manages regulatory audits and reviews. Responsible for the aftermarket material planning and procurement and availability. Ensures supply is aligned with forecast demand and that inventory (Rotables / Exchanges), EIS (New) and pooling initiative needs are met. Ensures division resources address product field performance issues in a timely manner in coordination with the Aftermarket Services Manager, SSO Program Managers, and provides the development of risk mitigation plans. Ensures lean activities are enhancing the performance of the product support value streams to improve performance and CSO service. Leads improvement within repair service center to standardize and simplify business processes. Implements safety improvements across sites.

Qualifications

Bachelors degree in a technical or business discipline. M.B.A. preferred. Ten or more years of progressive career experience and major professional accomplishments and 7 or more years leadership of projects or teams of considerable size, scope, and complexity. Experience in an FAA repair station is a plus. Ten or more years of Aftermarket Aerospace industry experience. Demonstrated ability to perform the described role and responsibilities and obtain the desired results. Demonstrated customer responsiveness, thorough knowledge in product and manufacturing technology and systems integration, as well as varied industry experience. Thorough working knowledge of principles, industry practices, company products, technology, regulations, and policies related to operations and business for airline, military, or OEM customers. Knowledge of operations and business processes and procedures, including technical and business proposal development. Knowledge of business and financial plans and controls, contractual terms and regulatory requirements. Ability to work complex problems and / or situations requiring coordination across sites and / or divisions. Ability to travel as needed. Physical Requirements While performing the duties of this job, the employee is required to sit. The employee frequently is required to use hands to operate a computer and talk or hear. The employee is occasionally required to stand and walk. Specific vision abilities required by this job include close vision. Also expected of the employee is regular attendance, the ability to work cooperatively and professionally with others and members of the public, and the ability to manage multiple tasks at once. Overnight, long distance travel may be required, based on the individual needs of the position. Drug-Free Workplace In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Competitive Compensation

Pay Range : $138,150 to $241,850 annually Participation in Annual Incentive Program Benefit & Retirement Plans Parker offers competitive benefit programs, including : Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost. 401(k) Plan with company matching contributions at 100% of the first 5% of pay. Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay. Career development and tuition reimbursement. Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you. Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates. Paid Time Off and Company-Paid Holidays. Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.