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Patient Care Coordinator

Patient Care Coordinator

Forward Health LLCScottsdale, AZ, US
8 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Posting : Patient Care Coordinator

Location : Scottsdale, AZ

Company : The Insomnia and Sleep Institute of Arizona

Employment Type : Full-Time

Schedule : Monday to Friday, 8 : 00 AM – 5 : 00 PM

About the Role

We are seeking a compassionate and detail-oriented Patient Care Coordinator to join our team. This role is essential in ensuring a smooth and positive experience for our patients, from initial contact through follow-up care. You’ll be the first point of contact for patients and play a key role in managing appointments, records, and communications.

Key Responsibilities

  • Handle high-volume phone calls with professionalism and empathy
  • Collect and verify patient demographic and insurance details
  • Schedule and reschedule appointments accurately
  • Maintain patient records in the Electronic Health Record (EHR) system
  • Support front desk operations and ensure a welcoming environment
  • Collaborate with clinical and administrative staff

Qualifications

Required :

  • Experience in a healthcare or medical office setting
  • Proficiency in EHR systems and medical record management
  • Strong computer skills (Microsoft Office)
  • Familiarity with multi-line phone systems
  • Excellent organizational and clerical skills
  • High school diploma or equivalent
  • Preferred :

  • Experience in sleep medicine or specialty care
  • Bilingual (English / Spanish)
  • Certification in medical office administration
  • Compensation & Benefits

  • Hourly Rate : $23–$25 (pending HR approval)
  • Benefits Include :
  • Health Insurance
  • Paid Time Off
  • Other standard benefits
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    Patient Care Coordinator • Scottsdale, AZ, US

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