Technical Support Analyst

Encore Electric employees are unique . They are passionate about making a difference while impacting the way people live and work. Using their talents in power technology and energy they work collaboratively on challenging projects with other team members while being driven by customer needs and requirements. Encore Electric employees are ambitious but never fail in their commitment to quality safety and integrity. From design fabrication and construction to technology and service our team tackles some tough complex commercial challenges.

Compensation for this role : $70000 - $85000 annually depending on experience.

PLEASE NOTE : this role is based on-site at our Fort Collins office. Remote candidates will not be considered.

General Responsibilities

• Maintain open communication lines with all working relationships
• Follow up to ensure items for which the job is accountable are performed
• Earn and maintain customers trust
• Uphold the core values of the organization
• Work well with others to accomplish the mission of the organization and of the job

Specific Responsibilities

Provide day-to-day hands-on systems administration as well as technical support to end users located in multiple offices and jobsites throughout the Northern Business Unit including but not limited to :

st

& 2

nd

Level support for difficult end-user problems including programming and systems design enhancements and modifications

General

Other duties as may be assigned

KNOWLEDGE SKILLS AND ABILITIES :

Knowledge of :

Skill in :

Ability to :

PHYSICAL REQUIREMENTS :

REQUIREMENTS :

Benefits of this role :

Applications will close on December 31 2025 or once role has been filled.

To request an accommodation during the application process please contact .

Encore Electric Inc. is an EOE including disability / vets.

Required Experience :

IC

Key Skills

Dhcp,SQL,Active Directory,VOIP,VMware,Customer Service,Windows,Trouble Shooting,Java,VPN,Sharepiont,hardware,Dns,Technical Support,Software Applications

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 70000 - 85000