Business Systems Analyst II

Responsibilities

A client with Kforce is seeking a Business Systems Analyst II to join their team in Plano, TX.Responsibilities :

• Data Entry : Accurately input and maintain workforce-related data in relevant systems to ensure organizational metrics and scheduling are up to date
• Reporting : Generate, review, and distribute reports related to staffing, scheduling, performance, and other WFM metrics
• Ticketing : Manage and resolve workforce-related tickets in a timely and organized manner to ensure seamless communication and issue resolution.
• Real-Time Monitoring : Actively monitor staffing levels, queues, and performance metrics in real time to identify variances and make quick adjustments as needed
• Reskilling : Collaborate with team leads to facilitate reskilling initiatives, ensuring resources are deployed effectively based on business priorities
• Salesforce Reporting, Dashboards, Queues = 50%
• Analytics of the data and reporting = 50%

Skills

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical / dental / vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note : Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."