Overview
Join to apply for the Sr. Workers' Compensation Adjuster - California I Remote Opportunity role at The Mutual Group
This is a remote position requiring minimal supervision. The Senior Workers' Compensation Adjuster is responsible for managing moderate to complex workers' compensation claims from initial investigation through resolution. The ideal candidate will be well-versed in standard claims practices and procedures, and will rely on professional judgment and experience to achieve objectives. The role demands versatility, problem-solving skills, and a degree of creativity. Additionally, the adjuster may provide mentorship or support to junior team members in their claims handling.
Responsibilities
- Investigate coverage, determine compensability, initiate and control delivery of accurate and timely workers' compensation benefits, monitor medical management, and determine accurate and adequate reserves on assigned claims.
- Provide accurate assessments and negotiate fair and efficient claim resolutions while managing costs. Settle losses according to the documented damage, policy language, regulatory and statutory considerations, and within granted authority.
- Prepare written communications, including settlement letters, disclaimers of coverage, and reservation of rights letters.
- Maintain effective claim file documentation and diary system; monitor diary to ensure timely development and disposition of the claim.
- Recognize and pursue recovery opportunities and prepare submissions to SIU when indicated.
- Assign and supervise vendor resources, including independent adjusters, engineers, and other experts as needed.
- Any additional duties as defined.
Requirements / Qualifications
Bachelor's degree preferred5-8 years in the handling of Workers' Compensation ClaimsKnowledge of Workers' Compensation LawMulti-line claim handling experience beneficialAbility to work independently in a home-based environmentStrong communication and analytical skillsAbility to negotiate skillfully in difficult situationsStrong organizational and time management skillsAbility to formulate sound expense, indemnity, and loss evaluations and present them effectivelyState licensing or certification where requiredBasic computer skills including Microsoft Word, Excel, Outlook, and InternetAbility to perform work-related mathematical problems and calculationsClear and concise written communication; proper English grammar, punctuation, and spellingAbility to use commonly used claims concepts, practices, and proceduresEffective verbal and written communication skillsComplete formal training plan and assignments as requiredCommitment to nondiscriminatory, lawful, and ethical conductAdherence to safe work practicesCompensation
$68,700 - $100,000 commensurate with experience, plus bonus eligibility$75,600 - $115,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibilityBenefits
Competitive base salary plus incentive plans for eligible team members401(k) retirement plan with company match up to 6%Free basic life and AD&D, long-term disability and short-term disability insuranceMedical, dental and vision plansWellness incentivesGenerous time off, including personal, holiday and volunteer PTOFlexible work schedules and hybrid / remote options for eligible positionsEducational assistanceTMG
Location : Folsom, CA — Remote opportunity
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