Property Field Claims Adjuster (Tampa, FL)

Property Claim Manager

You will work in the field and report to the Property Claim Manager, and handle homeowner property field claims in the Tampa area. You must be located within this metro area. A company fleet vehicle is provided with the position and there's an option to use the vehicle for personal use. Location : In this primarily field-based role, you will spend 80% of your time (4+ days per week) working in the field, directly interacting with customers. On occasion, you may be asked to travel to an office location for in-person engagement activities such as team meetings, training, and cultural events.

Position Compensation Range :

$56,000.00 - $92,000.00

Pay Rate Type : Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities

• Investigates origin and cause of claims by contacting the appropriate parties including insureds, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc.
• Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis.
• Handles 1st party claims under multiple policy @types and numerous endorsements.
• Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters.
• Responds to customer inquiries, makes appropriate decisions and closes file as needed.
• Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses.
• Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas.

Specialized Knowledge & Skills Requirements

Licenses

Travel Requirements

Physical Requirements

Working Conditions

Additional Information

The candidate(s) selected for this role will be employed by AFICS, Inc. (American Family Insurance Claims Services, Inc.), an affiliate of American Family Mutual Insurance Company, S.I