Brokerage Trading Associate

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.

Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.

As a Brokerage Trading Associate, you will support new and existing Empower retirement and investing customers with their trade execution needs. You'll have expertise and experience in trading Equity, ETF, Options and Fixed Income securities and serve as a subject matter expert in Empower's systems and platforms.

What you will do

Primary point of contact for client trading of Equity, ETF, Mutual Fund, Options and Fixed Income securities in an inbound call center setting

Effectively explain investment concepts in an easy-to-understand manner to client

Provide exceptional service and support to Empower's retail customers

Service new and existing client needs via inbound calls including account opening, asset movement, and maintenance needs

Educate customers on financial solutions and tools offered by Empower

Create a positive service experience by confidently navigating problems and finding solutions independently

Navigate between multiple systems, internal modes of communication and resources while simultaneously engaging in client phone calls

What you will bring

Bachelor's degree, business or finance preferred

2+ years of financial customer service experience

1+ years of direct trading experience

FINRA Series 7 and Series 63 required with FINRA fingerprinting upon hire

Understanding of current financial markets and retirement account operations

What will set you apart

Ability to work in a fast paced, client-driven call center with a cheerful outlook

Strong active listening and verbal communication skills to support our diverse customer base

Ability to navigate and operate multiple technology platforms simultaneously

Experience handling fixed incomes, corporate actions, and options

Previous call center experience, preferred

• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT / OPT.

What we offer you

We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.

Base Salary Range

$54,200.00 - $74,600.00

The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and / or skill level and will be finalized at the time of offer.

Equal opportunity employer

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.

Job Posting End Date at 12 : 01 am on :

12-01-2025

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