Business Technology Solutions Consultant - IT-OT Integration

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

ZS is looking for an experienced Smart Manufacturing / IT-OT Integrationexpert to serve as an IT-OT Consultant Lead in the ZS Supply Chain and Manufacturing practice. The primary responsibility of this role is to lead Industry 4.0 transformation programs and IT-OT integration initiatives for ZS Supply Chain and Manufacturing clients.

This includes serving as a subject matter expert on smart manufacturing, IT-OT system architectures, and implementation best practices based on industry standard frameworks such as IS88, ISA95 etc. in client discussions; designing and deploying scalable digital manufacturing platforms; managing multi-disciplinary teams and projects; and contributing to Supply Chain and Manufacturing practice development.

What you’ll do:

This role combines OT, smart manufacturing, and systems integration experience in a production / manufacturing environment. The ideal candidate should have 5-7+ years of experience across:

• Hands-on experience with smart manufacturing, IT-OT integration, and knowledge of OT systems (e.g.,one or more of any of these – PLCs, SCADA, DCS, HMIs etc.)
• Knowledge and experience with industrial communication protocols (e.g., one or more of any of these - OPC-UA, ModBus, MQTT, REST-APIs etc.) with understanding of real-time data exchange across shop floor systems.
• Experience in architecting hardware/software infrastructure to enable manufacturing intelligence solutions, including integration of OT data with one or more of any of these – MES, Historians (one or more of any of these - OSISoftPI, Ignition, Aveva, Kepware etc.), ERP, LIMS, QMS etc.
• Experience in designing and deploying scalable Industrial Data Operations capabilities and Unified Name Space (UNS) compliant architecture for data contextualization, meta data management and creation of semantic data layers to enable use cases/applications.
• Deep understanding of manufacturing process knowledge (discrete and continuous), including lean principles, OEE (Overall Equipment Effectiveness), downtime analysis, root cause analysis on live production lines for quality events etc.
• Demonstrated ability to lead workshops with client stakeholders and cross-functional teams to create digital transformation roadmaps to achieve Industry 4.0 / 5.0 vision for smart manufacturing / factory of the future, prioritizing high-ROI use cases, conducting Proof of Concepts/Proof of Value and scale for operationalization.

What you’ll bring:

• Bachelors’or Masters’ degree in Electrical, Mechanical, Industrial or Electronics Engineering or a related technical discipline.
• Exposure to manufacturing and quality advanced analytics use cases (e.g., golden batch, advanced process control, digital twins, batch release, deviation monitoring etc.) is strongly preferred. Any knowledge of agentic AI use cases for manufacturing and quality would be a bonus, and
• Lean / Six Sigma experience (Green Belt or Black Belt) preferred; formal certification is a plus but not required, or
• Familiarity with IIoT/IoT platforms (e.g., one or more of any of these - Tulip, Highbyte, Cognite, ThingWorx, Ignition, AVEVA etc.) and cloud/on-prem data storage (e.g., one or more of any of these – AWS or Azure or Google Cloud Platform), or
• Knowledge/experience of industrialcybersecurity (e.g., one or more of any of these - CFR Part 11 compliance, IEC62443 security protocols, SOC 2 IS compliance etc.)is a nice-to-have.
• Strong client-facing skills, with experience supporting pre-sales / business development (e.g., demos, solutioning discussions, proposal creations, experience in RFP responses etc.)
• Strong communication skills with the ability to understand client business needs and translate them to technical and business requirements.
• Demonstrated experience in change management and stakeholder onboarding, from shop floor users to senior leadership, to support adoption of new digital and OT/IT capabilities.

How you’ll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in , visit .

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.