Bilingual Teller Position
We are looking for a dedicated and personable Bilingual Teller to join our team in Milwaukee, Wisconsin. This role focuses on delivering excellent customer service while managing financial transactions with precision and efficiency. As a contract-to-permanent position, this opportunity provides a pathway to long-term employment within a dynamic non-profit organization. We would also consider a candidate who is not bilingual if they have background in being a bank teller.
Responsibilities
- Process a variety of financial transactions, including deposits, withdrawals, and loan payments, ensuring accuracy and timeliness.
- Assist members with inquiries about their accounts and offer solutions tailored to their financial needs.
- Actively promote credit union products and services to strengthen member relationships.
- Maintain organized and accurate records while adhering to credit union policies and regulatory guidelines.
- Balance cash drawer daily and address any discrepancies promptly to uphold operational standards.
- Foster a welcoming environment by delivering exceptional service to all members.
- Collaborate with team members to ensure branch operations run smoothly.
- Travel to other branches as needed to provide coverage and support.
- Utilize tools like Microsoft Excel and Word for record-keeping and reporting tasks.
- Schedule appointments and handle inbound and outbound calls to assist members effectively.
Requirements
Minimum of 3 years of experience in a financial institution or customer service setting preferred.Proven ability to build and maintain strong relationships with members and colleagues.High school diploma or equivalent required.Proficiency in customer service tools, including answering calls, email correspondence, and data entry.Familiarity with Microsoft Excel and Word for managing data and documentation.Strong organizational skills and attention to detail when handling transactions.Willingness to travel to different branch locations as needed.Bilingual proficiency to communicate effectively with a diverse member base.