Senior Product Manager, AI Platform

WHAT IS BOX?

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day : contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together – and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

The Metadata Extraction team at Box is responsible for turning unstructured content, documents, images, audio, and video, into structured, actionable information. Our AI-powered Extract Agents and OCR platform enable intelligent search, document understanding, and workflow automation across the enterprise.

Senior Product Manager, AI Platform

You will lead the strategy and execution of Box's AI extraction platform, focusing on OCR, metadata extraction, and the Extract Agents API. You will work closely with engineers, AI researchers, and internal product teams to translate cutting-edge AI concepts into scalable, production-ready capabilities. Your work will directly influence how Box unlocks the value hidden in unstructured content for millions of users worldwide.

WHAT YOU'LL DO

Define and execute the product strategy and roadmap for the AI extraction platform, aligning capabilities with Box's broader AI and enterprise content objectives.

Partner with engineering leads across Poland and the US to prioritize initiatives, manage trade-offs, and ensure high-quality delivery.

Collaborate with internal product teams (Search, Q&A, Automation) to integrate and scale platform capabilities across Box.

Own the end-to-end product lifecycle, from discovery and requirements gathering to launch, adoption, and iteration.

Work with internal and external stakeholders to define and track AI performance metrics (accuracy, precision, recall, F1-score) and model evaluation processes.

Advocate for API design and developer experience, ensuring the platform is intuitive, consistent, and extensible.

Balance short-term delivery with long-term investments, such as scaling the OCR engine, extending Extract Agents capabilities, and strengthening integration with Box's AI Platform.

WHO YOU ARE

5+ years of product management experience, ideally in AI platform, developer-facing products, or infrastructure.

Solid technical understanding of AI and ML fundamentals, particularly around LLMs, OCR, and document understanding.

Hands-on experience with API-driven products and collaborating closely with engineering teams.

Comfortable defining AI evaluation metrics and interpreting model performance.

Strategic thinker with the ability to balance technical depth with business value.

Strong communicator, able to explain complex technical concepts to diverse audiences.

Experience in document AI, computer vision, or AI infrastructure is a plus.

Familiarity with developer platforms, dataset annotation pipelines, or model evaluation workflows is desirable.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week, focusing on Tuesdays and Thursdays. Your recruiter will share more about how we work and our culture during the process.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our [Personnel Privacy Notice]. For more details on how Box Poland protects your information, please see our [Supplemental Personnel and Candidate Privacy Notice].

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