Job Description
Job Description
Join a fast-growing team where customer service, teamwork, and fun come first!
We’re expanding our Dallas team and looking for a Dispatcher to help coordinate service installations and provide top-tier support to customers and field teams. You'll serve as a key point of contact between our call center, customers, and technicians, while helping keep schedules tight, communication clear, and service seamless.
- ???? What You’ll Do
- Receive and dispatch service installation orders
- Coordinate with field teams, technicians, and subcontractors
- Resolve customer inquiries and escalated issues
- Schedule and prioritize jobs based on urgency, skills, and location
- Maintain accurate logs, records, and communications
- Support smooth operations and handle multiple tasks efficiently
✅ What We’re Looking For
Excellent communicator (oral and written)Strong multitasking and time management skillsCalm under pressure with sound decision-making abilitiesProficient in basic computer use and data entryHigh School diploma or equivalentOpen availability (Mon–Fri, 6 AM–9 PM & rotating Sat, 8 AM–5 PM)Willingness to work overtime as neededRequirements
Excellent communication and interpersonal skillsExperience with basic computer skills and data entryProficient communication skills (oral and written)Outstanding organizational and multi-tasking abilitiesSound judgment and critical thinkingAbility to work well under pressureHigh School diploma or equivalentCandidates must have open availability to work shifts scheduled between 6 : 00 AM and 8 : 00 PM, Monday through Friday , as well as 8 : 00 AM to 5 : 00 PM on rotating Saturdays . Flexibility to cover varying shift times is essential to meet operational needs.Ability to work overtime as neededBenefits
???? Why Join Us?Bi-weekly pay + overtime opportunitiesPaid Time Off (PTO)Advancement opportunitiesCasual dress & comfortable office environmentDiscretionary bonuses & incentivesCOVID-safe workplace with protective measuresWe’re a small, tight-knit company that believes in working hard and making it fun. If you’re flexible, reliable, and thrive in a fast-paced environment, we’d love to hear from you!