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Patient Coordinator
Patient CoordinatorJAMES C. WU MD, Inc. • Daly City, CA, US
Patient Coordinator

Patient Coordinator

JAMES C. WU MD, Inc. • Daly City, CA, US
6 days ago
Job type
  • Full-time
  • Temporary
Job description

Job Description

Job Description

Our welcoming ENT medical office in Daly City is hiring a Patient Care Coordinator / Front Desk Support who brings warmth, organization, and professionalism to every interaction. You’ll greet patients, manage check-ins, ensure EMR accuracy, collect balances, and support two providers and our caring team.

You’re the kind of person who keeps things running calmly and efficiently while making patients feel at home. Full-time, Monday–Friday (9 AM–4 PM) — no weekends, no overtime. Medical office experience preferred; Tagalog, Chinese, or Spanish a plus. Join a supportive team that values kindness, precision, and long-term stability.

Why You’ll Love Working With Us

  • Supportive, respectful, and family-like culture
  • Fixed weekday hours
  • No weekends or overtime
  • Long-term position with training, mentorship, and growth
  • Ongoing mentorship and training available

Compensation : $28 - $35 hourly

Responsibilities : What You’ll Do

  • Greet patients with genuine warmth and professionalism
  • Handle check-ins, scheduling, and balances efficiently
  • Ensure all patient information is accurately entered in our medical record system
  • Support two providers with communication and coordination
  • Collaborate with staff managing insurance and authorizations
  • Maintain a welcoming, organized front desk and assist the back office as needed
  • Help every patient leave cared for and confident in our team

    • Qualifications : Who You Are

    You’re caring, steady, and reliable — the person everyone trusts to keep things on track. You enjoy helping people, staying organized, and maintaining smooth systems. You’re comfortable learning new processes, keeping information accurate, and making sure patients always feel valued. You lead with empathy, patience, and professionalism.

    You’re a Great Fit If You :

  • Are kind, dependable, and detail-oriented
  • Value teamwork, consistency, and communication
  • Stay calm and composed under feedback or busy schedules
  • Have medical office experience (preferred)
  • Speak Tagalog, Chinese, or Spanish (a plus)

    • About Company

    About Us

    We’re a compassionate ENT practice that feels more like family than a clinic. Our two providers and close-knit team value kindness, accuracy, and consistency — and we’re seeking a Patient Care Coordinator / Front Desk Support who brings warmth, organization, and quiet leadership to our front desk.

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    Patient Coordinator • Daly City, CA, US