Customer Service Specialist - Commercial Lines

Job Description

Job Description

Behind every successful business is a partner they can trust - someone who helps protect what they’ve worked hard to build. That’s what we do at Stanton Insurance. For over a century, we’ve been helping companies safeguard their future with honesty, reliability, and expertise our clients can count on.

We’re seeking a Commercial Lines Customer Service Specialist (CSR) who takes that same approach - someone who values accuracy, builds strong relationships, and understands that exceptional service is built on trust.

In this role, you’ll help clients feel secure in their coverage by managing policies, processing endorsements, handling renewals, and ensuring every detail is handled with care and professionalism.

What We Offer

We believe great service starts with taking care of our people, and that means investing in your success from day one. With a salary starting at $65,000 plus performance-based incentives, you’ll also enjoy :

• Comprehensive health insurance, dental insurance, retirement plans, and paid time off
• Ongoing training and support for professional certifications (CISR, CIC, ACSR)
• A collaborative, supportive and growth-minded culture
• Hybrid flexibility after initial on boarding- 3 days per week in the office

What You’ll Be Working On

You’ll Thrive Here If You :

Take pride in accuracy, problem-solving, and staying calm under pressure

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