Manager Quality Assurance & Training - Audit

Quality Assurance And Training Manager

The Quality Assurance and Training Manager is responsible for overseeing the quality and effectiveness of internal audit activities through the development and implementation of quality assurance practices and comprehensive training programs. This role ensures all audit work aligns with professional standards, regulatory requirements, and policies, while also supporting the professional growth and technical development of the audit team. The Manager plays a key role in promoting excellence, consistency, and accountability within the audit function.

Job Duties and Responsibilities :

• Design and implement quality assurance processes to ensure audit work meets established federal and IIA audit standards, policies, and regulatory requirements.
• Develop and update an accessible Audit Manual to incorporate office and audit policies, procedures, and guidance.
• Develop quality assurance program that evaluates all aspects of audit work through the lens of audit standards.
• Assess individual and team performance by utilizing developed QA program and provide coaching or feedback to support continuous improvement.
• Create and facilitate onboarding and ongoing training programs for new and existing auditors, including technical skills, audit methodology, compliance, and ethical standards.
• Perform regular reviews of audit files, reports, and procedures to evaluate accuracy, consistency, and adherence to professional audit standards.
• Monitor regulatory requirements and proactively develop training and procedural updates when changes are made.
• Ensure consistency in audit approaches and documentation across the team by standardizing templates, checklists, and methodologies.
• Analyze QA findings to identify systemic issues, training gaps, or risk areas, and present actionable recommendations to audit leadership.
• Serve as a point of contact for QA-related inquiries and support collaboration with external auditors, compliance officers, or other departments as needed.
• Ensure all audit activities align with governmental auditing standards (e.g., GAO Yellow Book, IIA Standards) and organizational expectations.
• Promote high-quality audit work and ethical practices through training, mentorship, and continuous improvement initiatives.
• Prepare and make presentations to groups, citizens, elected officials, staff and act as a liaison regarding project / program activities.
• Provide peer review services to other ALGA cities and act as a liaison during peer reviews of the Minneapolis Office of City Auditor.
• As a result of peer review of the City, develop Corrective Action Plans and remedial training and ensure goals are being achieved.
• Provide staff supervision ensuring quality and efficiency of work efforts.
• Influence adoption of new ideas, products, and / or approaches.

Working Conditions :

Normal indoor office setting

Required Qualifications :

Certifications / Licensures : At least one of the four desired :

Knowledge, Skills and Abilities :

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis. The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.