Authorization / Surgical Scheduler

Job Description

Job Description

Jacksonville Orthopaedic Institute is looking for an Authorization / Surgical Scheduler to join our team at the San Marco office.

The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.

Location : 1325 San Marco Blvd. Jacksonville, FL 32207

Schedule : Monday- Friday

Position Summary :

The Surgery Scheduler is responsible for the coordination and scheduling of surgical procedures, ensuring timely collection of documentation, pre-operative planning, and insurance authorization. The position requires excellent communication, organization, and problem-solving skills to ensure high-quality patient service and compliance with payer and internal policies.

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Essential Job Functions :

Surgical Scheduling & Coordination

• Schedule inpatient and outpatient surgical procedures, testing, and all related pre- and post-operative appointments.
• Triages surgical orders for accuracy (e.g., place-of-service, procedure type, diagnosis codes, and insurance).
• Coordinates schedules with providers, surgical centers, operating rooms, and pre-op departments.
• Utilizes internal scheduling platforms and external facility systems to complete and track scheduling workflows.
• Ensure patients receive proper education and instruction regarding surgical procedures.

Insurance Verification & Authorization

Communication & Documentation

Financial & Patient Responsibility Support

Other Responsibilities

Qualifications :

Physical Demands :

Working Conditions

Fast paced orthopedic medical practice environment.