Sales Operations Analyst

Sales Operations Analyst

Signal AI, the A.I.-powered platform for corporate reputation and risk intelligence, is seeking a Sales Operations Analyst to join our high-impact Revenue Operations team. This is a critical role at the intersection of sales, marketing, and systemsideal for someone who thrives in a collaborative, fast-paced environment.

As the go-to expert for all commercial systems support in the US, and a key contributor for teams in London and Lisbon, you'll be responsible for ensuring our go-to-market (GTM) teams are empowered with the right tools, processes, and data to succeed. From optimising lead management to supporting reporting needs and improving our Salesforce and Pardot setups, you'll be instrumental in turning commercial strategy into actionable, system-driven outcomes.

This role combines technical acumen with cross-functional collaboration and offers a great opportunity to grow within a dynamic, AI-led business at the forefront of innovation in reputation intelligence.

Day-to-Day Responsibilities - What you will be doing :

• Maintain and continuously improve our Salesforce & Pardot instance, ensuring optimal system performance, usability, and alignment with business goals.
• Partner with sales teams to improve reporting accuracy and sales processes, including dashboards and pipeline visibility.
• Enhance and manage the lead management & enrichment process, including configuring and optimising lead routing with tools such as LeanData or lead enrichment with tools such as Apollo.
• Collaborate with the marketing team to implement and improve system-driven elements of marketing campaigns and programs.
• Support marketing and sales analytics by maintaining and troubleshooting reports in Salesforce CRM Analytics.

Who are we looking for?

Must-have skills :

Not sure you meet every requirement? Studies show that women and other underrepresented groups often hesitate to apply unless they check every box. At Signal AI, diverse perspectives strengthen our teams, drive innovation, and lead to better performance. So even if your background doesn't align perfectly with each qualification, we encourage you to apply if you're passionate about this role.

We're dedicated to creating an inclusive environment where every Signaller feels welcomed, valued, and hearda place where you can truly thrive as yourself.