Talent.com
Patient Access Representative

Patient Access Representative

Surgeons Choice Medical CenterWarren, MI, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Patient Access Representative - Part Time (3 days per week)

24 hours – 8 : 30a-5 : 00p Macomb Location

Dept : Registration

Surgeons Choice Medical Center is a patient centered health care facility and physician owned destination of care focusing on all hand, joint, orthopedic and sports medicine. In 2004, in an ambitious push to bring hospitality back to the hospital, a small group of top Metro-Detroit surgeons decided to create their own surgical hospital; one that provided patients with the best possible care in a small, easy-to-manage environment that truly embraces the best patient experience. We have since become the premier center of choice with 30 surgical beds, 26 rehabilitation beds, and 6 operating rooms.

Surgeons Choice Medical Center has an exciting opportunity for a Patient Access Representative . An ideal candidate has a passion to serve people to improve their quality of life and empower them on their health journey.

Role / Position Definition :

The Patient Access Representative is responsible for accurately collecting and analyzing all required demographic, insurance, financial and clinical data elements necessary to register patients. Responsible for the provision of routine patient access activity to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. Responsible for furthering the mission of Surgeons Choice Medical Center while consistently demonstrating the hospital’s core values. Performs his / her duties in accordance with regulatory compliance requirements and the Hospital’s Code of Conduct.

Qualifications / Position Requirements :

Education / Experience :

  • High School Diploma or G.E.D. required.
  • At least two years of medical clerical experience preferred.
  • Office experience in a healthcare setting preferred.

Licensure / Certification :

  • BLS certification preferred.

    • Knowledge, Skills and Abilities

  • Proficient reading and writing skills.
  • Proficient in computer usage (i.e. Windows-based operating system, Microsoft Office).
  • Proficiency in the use of general office equipment (i.e. copier, facsimile, telephones).
  • Proficient knowledge of Heath Information Systems.
  • Knowledge of human anatomy and physiology.
  • Strong communication, time management, organization, and customer service skills

    • are necessary to excel in this position.

  • Ability to work in a high-volume environment.
  • Knowledge of managed care and third-party payer benefit designs and reimbursement requirements.
  • Understanding of medical terminology, HIPAA privacy laws.
  • Understanding of CPTs ( Current Procedural Terminology ).

    • Duties & Responsibilities :

  • Assumes any and all clerical duties and responsibilities, as necessary.
  • Assists in ordering and stocking clerical supplies.
  • Assists in maintaining cost effectiveness by preventing waste of supplies.
  • Develops and maintains a good working rapport with interdepartmental personnel as well as other department areas within the facility.
  • Verifies necessary information (i.e. procedure, patient demographics and insurance coverage) and records in the electronic medical record, (i.e. CPSI).
  • Updating demographic information, as needed.
  • Identifying a source of payment, obtaining sufficient information to permit reimbursement, ensuring the information is complete and accurate and interfacing with insurers and members of the healthcare team.
  • Verifies insurance benefits and / or referral and obtain pre- certification / authorization for diagnostic procedures.
  • Ability to assess the patient’s financial status and coverage provisions prior to scheduling procedures and routinely communicates with manager / director regarding collection concerns, questionable coverage and benefits.
  • May be required to do Charge Entry / Audit / Follow-up for all procedures performed at the unit / site.
  • Collect copays and payments on accounts and post payments in EMR.
  • Considers patient rights in performance of job duties and responsibilities.
  • Interacts appropriately with various age groups.
  • Accurately interprets age-specific patient responses to questions and instructions.
  • Considers age-specific patient requirements when responding to emergency situations.
  • Reviews forms for patient signature; obtains forms or signature(s) as required.
  • Provides information to the patient's family in the waiting area according to facility policy.
  • Monitors the reception and waiting areas.
  • Coordinates reception area activities for effective communication throughout the facility.
  • Answers telephone courteously.
  • Receives and relays messages effectively.
  • Contributes to the progress and development of the approved Quality Management Program.
  • Prepares statistical reports as required.
  • Maintains compliance with Surgeons Choice Medical Center’s policies, procedures and accrediting bodies.
  • Communicates effectively with patients, visitors, physicians, and co‑workers, with interactions being respectful and courteous.
  • Keeps the office neat and orderly.
  • Adheres to safety policies and procedures in performing job duties and responsibilities.
  • Safety problems are identified and corrective actions taken.
  • Reports on observed or suspected violations, hazards, and noncompliance according to facility policy.
  • Maintains and promotes professional competence through continuing education and other learning experiences.
  • Seeks new learning experiences by accepting challenging opportunities and responsibilities.
  • Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
  • Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements.
  • May be required to conduct tours of the facility.
  • Performs all other duties as assigned.

    • Perks for our staff :

  • Competitive hourly pay !
  • NO WEEKENDS, HOLIDAYS OR ON-CALL!
  • Health Safety Measures in place for everyone
  • A diverse & inclusive workforce that embraces communication, caring and courtesy.
  • Positive Onboarding Experience
  • Health Insurance plans effective 1st of the month following 30 days.
  • Company-paid Life Insurance
  • Supplemental Life and Disability insurance plans
  • Generous PTO accrual at start of employment.
  • Tuition Reimbursement & Continuing Education opportunities
  • 401k with company match
  • Company Events
  • Community Discounts
  • And more!

    • Schedule : Days - Macomb Location

    Job type : Part Time

    Create a job alert for this search

    Patient Representative • Warren, MI, US

    Related jobs
    • Promoted
    Epic Patient Access Applications Analyst

    Epic Patient Access Applications Analyst

    HTC Global Services IncTroy, MI, US
    Full-time
    Make a difference HTC Global Services wants you.Come build new things with us and advance your career.At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our ...Show moreLast updated: 15 days ago
    Patient Access Representative

    Patient Access Representative

    Central City HealthDetroit, Michigan, United States
    Full-time
    Quick Apply
    Central City Health (CCH) has been serving the under-housed and at-risk population in metro Detroit since 1972, by providing integrated healthcare services. Our services include primary and pediatri...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    FULLY ONSITE PATIENT ACCESS REP

    FULLY ONSITE PATIENT ACCESS REP

    Detroit StaffingDetroit, MI, US
    Full-time
    Patient Account Representative.TEKsystems is looking to hire several fully onsite Patient Access Representatives for a large hospital in Detroit, MI. If you have 3+ years of insurance verification a...Show moreLast updated: 20 hours ago
    • Promoted
    Patient Access Representative II- Days

    Patient Access Representative II- Days

    Tenet HealthcareDetroit, MI, US
    Full-time
    Responsible for duties in support of departmental efficiencies which may include : but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharg...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Representative II - Nights

    Patient Access Representative II - Nights

    Tenet HealthcareDetroit, MI, US
    Full-time
    Responsible for duties in support of departmental efficiencies which may include : but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharg...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Access Representative / Emergency Room / Days / Part Time / 24 hrs

    Patient Access Representative / Emergency Room / Days / Part Time / 24 hrs

    Michigan StaffingRochester, MI, US
    Part-time
    Coordinates the daily operations of assigned area(s).Responsibilities include coordinating patient access activities, such as registration, billing, and scheduling. Assists management in establishin...Show moreLast updated: 20 hours ago
    • Promoted
    • New!
    Patient Access Representative, PT Midnights

    Patient Access Representative, PT Midnights

    Michigan StaffingPontiac, MI, US
    Part-time
    Employment Type : Part time Shift : 12 Hour Night Shift Description : Part Time 2-12 / hour shifts per week 6pm-6 : 30am Every Other Weekend Holiday Rotation Accountability Objectives : Responsible for per...Show moreLast updated: 20 hours ago
    • Promoted
    • New!
    Patient Access Specialist

    Patient Access Specialist

    Michigan StaffingWayne, MI, US
    Full-time
    Wayne Hospital Patient Access Representative.Position details : full-time 5 days per week, rotating shift (days, afternoons and midnights), will rotate working every other weekend.Position supports ...Show moreLast updated: 20 hours ago
    • Promoted
    Patient Access Representative II - P1

    Patient Access Representative II - P1

    Tenet HealthcareDetroit, MI, US
    Full-time
    Responsible for duties in support of departmental efficiencies which may include : but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharg...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Patient Access Liaison - Transplant Hepatology - Full Time

    Patient Access Liaison - Transplant Hepatology - Full Time

    Detroit StaffingDetroit, MI, US
    Full-time
    This role will function as the owner of the product line master schedule template, solely own schedule changes, collaborate with other scheduling areas (Contact Center and RPO) and be responsive to...Show moreLast updated: 21 hours ago
    • Promoted
    • New!
    Business Consulting - Healthcare Transformation - Manager - Patient Access

    Business Consulting - Healthcare Transformation - Manager - Patient Access

    Detroit StaffingDetroit, MI, US
    Full-time
    At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...Show moreLast updated: 21 hours ago
    • Promoted
    FULLY ONSITE PATIENT ACCESS REP

    FULLY ONSITE PATIENT ACCESS REP

    TEKsystemsDearborn, MI, US
    Full-time
    TEKsystems is looking to hire several FULLY ONSITE Patient Access Representatives for a large hospital in Detroit, MI!.If you have 3+ years of insurance verification and have completed patient regi...Show moreLast updated: 4 days ago
    • Promoted
    Patient Access Representative II

    Patient Access Representative II

    Evanston HospitalHighland Park, MI, US
    Full-time +1
    Patient Access Representative II.The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position : Patient Access Representative II.Hours : ...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Market Director-Detroit, MI- $15K Sign-on

    Patient Access Market Director-Detroit, MI- $15K Sign-on

    Conifer Revenue Cycle SolutionsDETROIT, Michigan, United States
    Full-time
    The Dir, PA Market is responsible for Conifer’s Patient Access day-to-day operating activities.This role is responsible for meeting all goals set for the operations and has total control of the ope...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Access Manager I

    Patient Access Manager I

    Tenet HealthcareDetroit, MI, US
    Full-time
    Focus on the core content of the job post.Remove all extra metadata from the top of the page.Delete hanging information like department, location, job_id, requisition_id, and others.Remove any extr...Show moreLast updated: 30+ days ago
    • Promoted
    PAM, Great Lakes

    PAM, Great Lakes

    Cascadia Search GroupDetroit, MI, United States
    Full-time
    The Patient Access Manager (PAM) - Great Lakes, will be responsible for supporting and maintaining patient support services that maximize access to our product for patients to whom it has been pres...Show moreLast updated: 3 days ago
    • Promoted
    Patient Care Representative

    Patient Care Representative

    ManpowerPlymouth, MI, US
    Full-time
    Our client, a leading healthcare technology company, is seeking a Patient Care Representative to join their team.As a Patient Care Representative, you will be part of the Customer Service Departmen...Show moreLast updated: 13 days ago
    • Promoted
    Patient Account Representative I - McLaren Careers

    Patient Account Representative I - McLaren Careers

    McLaren Health CareUtica, MI, United States
    Full-time
    Under general direction, the Billing / Follow-up Rep Facility (Remote) is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in customer servi...Show moreLast updated: 3 days ago