Talent.com
Collections Representative
Collections RepresentativeRose International • Arlington, TX, United States
Collections Representative

Collections Representative

Rose International • Arlington, TX, United States
2 days ago
Job type
  • Full-time
Job description

Date Posted : 09 / 24 / 2025

Hiring Organization : Rose International

Position Number : 489006

Industry : Financial Services

Job Title : Collections Representative

Job Location : Arlington, TX, USA, 76018

Work Model : Onsite

Shift : Monday-Thursday

8AM-9PM (8-hour shift assigned)

Friday 8AM-5PM (8-hour shift assigned)

Two Saturday Month 8AM-2PM

Possible Sunday assigned 12PM-6PM

Employment Type : Temp to Hire

FT / PT : Full-Time

Estimated Duration (In months) : 13

Min Hourly Rate ($) : 19.00

Max Hourly Rate ($) : 19.00

Must Have Skills / Attributes : Call Center, Collections

Experience Desired : Auto or Credit Card Collections (2 yrs); Collections experience (2 yrs)

Required Minimum Education : High School Diploma or equivalent

  • C2C is not available

Job Description

Required Education :

  • High school diploma or equivalent
  • Required Experience, Knowledge & Skills :

  • Call Center experience
  • 2+ years of collections experience (Auto Collections, Banking / Financial Collections or Credit Card Collections)
  • Good verbal and written communication skills
  • Good decision-making and problem-solving skills
  • Good time management / organizational skills
  • Ability to utilize Microsoft applications, including Outlook, Word, Excel, Access, and PowerPoint
  • Ability to work in a team environment
  • Ability to work a flexible schedule, including overtime as needed
  • Stable work history
  • The primary purpose of the Collections Agent is to collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.

    Collections Representative Essential Duties and Responsibilities :

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises / calls ratio, promises kept
  • Place or receive calls in priority order as established by management
  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
  • Navigate and interpret various screens and relay information to clients accurately and professionally
  • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, “scratch pad” entries, etc. in the collection system
  • Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable
  • Order updated credit bureau report or initiate skip tracing process in accordance with established standards
  • Initiate extensions on accounts based upon written policy guidelines
  • Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards
  • Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures
  • Ensure that appropriate letters are sent to debtors
  • Process customers’ payments through electronic draft, if applicable
  • Process account maintenance transactions according to established guidelines
  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
  • Benefits :

    For information and details on employment benefits offered with this position, please visit here. Should you have any questions / concerns, please contact our HR Department via our secure website.

    California Pay Equity :

    For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

    Create a job alert for this search

    Collection Representative • Arlington, TX, United States

    Related jobs
    Collections Representative

    Collections Representative

    Aston Carter • Irving, TX, US
    Full-time
    We are seeking a diligent Collections Representative to manage accounts receivable collections for an assigned area.The ideal candidate will have business-to-business experience, particularly in li...Show more
    Last updated: 30+ days ago • Promoted
    Collections Specialist

    Collections Specialist

    Lewis & Ellis Inc. • Plano, TX, US
    Full-time
    Are you a self‑starter who can jump on a client call, troubleshoot invoice discrepancies in real time, and keep multiple accounts moving without losing a detail? If you've grown up in pr...Show more
    Last updated: 29 days ago • Promoted
    Collections Representative (Experienced)

    Collections Representative (Experienced)

    MCI • Dallas, TX, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 30+ days ago • Promoted
    Collections Specialist

    Collections Specialist

    LHH • Irving, TX, US
    Full-time
    A well-established organization is seeking a Collections Specialist to manage a high-volume portfolio of accounts.This role is ideal for someone who thrives in a fast-paced environment, enjoys solv...Show more
    Last updated: 2 days ago • Promoted
    Bilingual Collections Representative

    Bilingual Collections Representative

    Valor VIP • Dallas, TX, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 30+ days ago • Promoted
    Collections Representative

    Collections Representative

    Beacon Hill • Dallas, TX, United States
    Full-time
    Our client in the DFW, TX area is seeking a temporary Collections Representative to assist their team.The Collections Representative will have experience in the following : Perform insurance medical...Show more
    Last updated: 9 days ago • Promoted
    Collections Representative

    Collections Representative

    TEKsystems • Frisco, TX, United States
    Full-time
    Manage customer account assignments ranging from medium to complex.Run and format daily queries using company-specific software / applications to track productivity and reports.Create and maintain ac...Show more
    Last updated: 14 hours ago • Promoted • New!
    Bilingual Collections Representative

    Bilingual Collections Representative

    MCI • Dallas, TX, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 30+ days ago • Promoted
    Collections Officer

    Collections Officer

    Credit Union of Texas • Allen, TX, US
    Full-time
    Perform outbound and inbound calls to members whom have defaulted on an obligation.Requires little supervision after training and works under the general supervision of the Collections Manager and ...Show more
    Last updated: 30+ days ago • Promoted
    Collections Specialist

    Collections Specialist

    Robert Half • Roanoke, TX, US
    Permanent
    We are looking for a skilled Collections Specialist to join our team in Westlake, Texas, on a Contract-to-Permanent basis. In this role, you will play a vital part in managing and resolving outstand...Show more
    Last updated: 30+ days ago • Promoted
    Collections Representative

    Collections Representative

    DigniFi • Dallas, TX, US
    Full-time
    DigniFi Collections Specialist.DigniFi is a mission-driven company who's Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repai...Show more
    Last updated: 30+ days ago • Promoted
    Collections Representative (Experienced)

    Collections Representative (Experienced)

    Valor VIP • Dallas, TX, US
    Full-time
    MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Show more
    Last updated: 30+ days ago • Promoted
    Bilingual Collections Representative

    Bilingual Collections Representative

    DigniFi • Grapevine, TX, US
    Full-time
    DigniFi Collections Specialist.DigniFi is a mission-driven company who's Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repai...Show more
    Last updated: 30+ days ago • Promoted
    Collections Representative - Fort Worth

    Collections Representative - Fort Worth

    EECU • Fort Worth, TX, US
    Full-time
    Now Hiring : Join EECU as a Collections Representative!.Are you energized by challenges and love helping people find solutions? In this dynamic role, you’ll play a key part in supporting our m...Show more
    Last updated: 6 days ago • Promoted
    Credit Collections Representative

    Credit Collections Representative

    Robert Half • Lewisville, TX, US
    Full-time
    We are looking for a skilled Credit Collections Representative to join our team in Lewisville, Texas.This role requires a detail-oriented individual with strong expertise in business-to-business co...Show more
    Last updated: 28 days ago • Promoted
    Collections Representative

    Collections Representative

    Rose International • Arlington, TX, United States
    Full-time
    Date Posted : 09 / 24 / 2025 Hiring Organization : Rose International Position Number : 489006 Industry : Financial Services Job Title : Collections Representative Job Location : Arlington, TX, USA, 76018 Wo...Show more
    Last updated: 2 days ago • Promoted
    Collections Specialist - Remote

    Collections Specialist - Remote

    TradeJobsWorkForce • 75203 Dallas, TX, US
    Remote
    Full-time
    Collections Specialist Remote Job Duties : • Meet the defined productivity metric of a minimum of 30 daily claim touch...Show more
    Last updated: 30+ days ago • Promoted
    Collections Specialist

    Collections Specialist

    Halos Body Cams • Dallas, TX, US
    Temporary
    HALOS Technologies is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALOS, we’re passionate about sa...Show more
    Last updated: 7 days ago • Promoted
    Collections Manager

    Collections Manager

    DigniFi • Grapevine, TX, US
    Full-time
    DigniFi is a mission-driven company who’s Point-of-Sale financing solution helps 2,000+ partners increase revenue, drive accessory orders, and decrease deferred repairs.By partnering with dea...Show more
    Last updated: 22 days ago • Promoted
    Collections

    Collections

    TradeJobsWorkforce • 75235 Dallas, TX, US
    Full-time
    Responsible for performing various collection duties on consumer or mortgage accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.Area...Show more
    Last updated: 30+ days ago • Promoted