Retail Service Specialist
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.
Business hours are Monday through Friday 9am 6pm and Saturday 9am 3pm.
Responsibilities
- Greet all members and customers, determine their need and provide Legendary Service
- Provide DMV vehicle license, registration and notary services
- Reach sales and service goals (and earn incentives!) for multiple AAA products and services
- Preparing and providing TripTik travel routings, marked road maps, tour books, and other travel-related materials
- Issue passport photos
- Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
- Make hotel and car rental reservations for members and provide travel destination information
Qualifications
Experience in retail sales, banking or similar customer service / sales environmentProven ability to exceed assigned sales or service quality goalsMust be able to obtain and maintain valid notary licenseExperience with Microsoft Office basicsAbility to work overtime, including SaturdaysAbility to travel locally when necessaryA high school diploma or GEDBenefits :
Extraordinary medical / dental / vision / life benefits401(k) Savings plan with company matchTuition assistancePTO for community volunteer programsWellness programEmployee discounts (membership, insurance, travel, entertainment, services and more!)