Lifecycle Marketing Manager

Lifecycle Marketing Manager

Fullbay is seeking a Lifecycle Marketing Manager to design, execute, and optimize the programs that drive engagement and conversion throughout the marketing funnel. This role focuses on leveraging Marketo and complementary marketing tools to create automated, data-driven journeys that convert leads into customers and re-engage existing audiences. You'll lead the development of nurture campaigns, build and optimize conversion experiences, and collaborate closely with teams across Marketing, Sales, and RevOps to ensure every touchpoint delivers measurable impact. This is a hands-on, strategic position ideal for a marketer who thrives at the intersection of technology, content, and performance - transforming lifecycle insights into campaigns that drive real results.

Primary Duties & Responsibilities :

• Own the customer lifecycle marketing strategy - design and execute automated journeys that engage, educate, and convert leads across all lifecycle stages.
• Build, launch, and optimize nurture programs in Marketo that align with buyer journeys and lifecycle stages.
• Partner with Demand Gen, Product Marketing, and Sales to ensure consistent messaging and smooth handoffs throughout the funnel.
• Manage and optimize key conversion tools including Unbounce (landing pages), OptinMonster (pop-ups and lead capture), and our live chat platform to create a cohesive experience from first touch to purchase.
• Develop and maintain segmentation and personalization strategies across email, chat, and landing pages to improve engagement and conversion.
• Leverage AI-driven tools and processes to enhance personalization, optimize messaging, and accelerate testing and reporting workflows.
• A / B test and continuously optimize emails, landing pages, CTAs, forms, and onsite experiences to improve conversion rates and funnel performance.
• Define key metrics for engagement, conversion, and retention across channels; provide insights and recommendations based on those metrics.
• Collaborate with RevOps to ensure accurate tracking, attribution, and system integrations - while focusing on strategy, content, and optimization.
• Work cross-functionally with content, creative, and web teams to align campaigns with brand tone and visual identity.
• Stay current on marketing automation, AI innovation, and CRO best practices, experimenting with new techniques and technologies to drive results.
• Adheres to all confidentiality and compliance regulations.
• Performs other duties as assigned.

Minimum Education & Work Experience :

Key Skills and Qualifications :

Physical Demands and Work Environment :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions