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Community Support Specialist

Community Support Specialist

VirtualVocationsRochester, New York, United States
20 hours ago
Job type
  • Part-time
Job description

A company is looking for a Community Support Specialist (Part-Time).

Key Responsibilities

Triage and prioritize support requests from various sources

Collaborate with teammates across time zones to provide coverage

Create tickets for the Product and Engineering teams to track issues

Required Qualifications

Strong understanding of Ethereum, block explorers, and market mechanics

Experience in customer support or community management

Ability to work autonomously in a remote-first environment

Familiarity with tokens, DEXs, and crypto on both L1s and L2s

Hands-on experience trading or using similar token / market platforms

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Community Support Specialist • Rochester, New York, United States

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