Sales Floor Merchandising And Customer Service Role
In this role, you will execute sales floor merchandising, pricing, and recovery and deliver excellent customer service. What you'll do :
Execute store merchandising standards : Follow merchandise and visual guidelines for product presentation in a timely and accurate manner.
Remerchandise and replenish sales floor : As necessary based on sell through and seasonal changes with a focus on customer experience.
Engage customers : Greet them and offer assistance with products and services.
Execute pricing activities : Price changes, sign changes, and ticketing accurately and in a timely manner.
Prevent loss : Follow all product protection standards.
Support and partner : With other associates on merchandising incoming product.
All associate roles at Kohl's are responsible for :
Acting with integrity : Honesty and fostering teamwork in an engaged and inclusive culture.
Exercising good judgment : When making decisions; taking appropriate partners as needed.
Demonstrating customer service mindset : Anticipating customer needs and satisfactorily resolving issues.
Supporting point of sale : And customer service departments to deliver speed of service transactions while creating a compelling customer experience.
Meeting or exceeding individual goals : E.g., productivity, credit, loyalty.
Accomplishing multiple tasks : Within established timeframes.
Following company policies : Procedures, standards, and guidelines.
Maintaining adherence to company safety policies : For the safety of all associates and customers.
Receiving, understanding, and proactively responding : To direction from supervisors / managers and other company personnel.
Other responsibilities as assigned.
What skills you have : Required :
Excellent customer service skills : And ability to multi-task with strong attention to detail.
Verbal / written communication : And interpersonal skills.
No retail experience required :
Must be 16 years of age : Or older.
Flexible availability : Including days, nights, weekends, and holidays.
Preferred : Client facing retail or service industry experience.
Pay starts at : $15.00
Seasonal Store Associate • Billings, MT, US