Site Manager - Pittsburgh (m / f / d)

Data Center Site Manager

Northern Data Group is a leading provider of AI and High-Performance Computing (HPC) solutions, leveraging high-density, liquid-cooled, GPU-based technology to empower the world's most innovative organizations. Together with our partners, we are passionate about the potential of HPC to drive not only technological advancements but also societal progress. The Data Center Site Manager role is within the Ardent Data Centers business.

Ardent is rapidly growing globally, and the United States is one of strategic focal points for our expansion initiatives. To support this ambitious growth trajectory, it is crucial to onboard a transformational leader for our flagship site in Pittsburgh, Pennsylvania.

As the Data Center Manager, you will lead a team of technicians and operators, guiding them towards achieving operational excellence. A key aspect of this role is striving towards an ideal state of operating data centers with zero downtime, which is essential for maintaining Ardent's reputation for reliability and performance. You will be responsible for executing organizational priorities while managing workforce dynamics to ensure optimal performance and alignment with customer SLA's.

Your Responsibilities :

Site Management :

• Responsibility for data center operations, personnel, the facility, equipment, security, safety, vendor management, and customer management
• Conducts site operations to include equipment and systems monitoring, networking, cable management, hardware installation and maintenance, repairs, and inventory management
• Ensures preventative maintenance plans are in place and strictly followed
• Develops and manages routine operational plans, ensuring targets are met in alignment with KPI's
• Responsible for the monitoring of the data center operations, infrastructure and facility to ensure strict adherence to operational KPI's, customer SLA's, SOP's and best practices
• Implements innovative tactics to proactively address and prevent potential problems
• Assumes turnover of new construction retrofits and ensures they are ready for daily operations
• Manages toward the goal of near zero downtime in a safe, effective manner
• Ensures physical security of the site by effectively managing onsite security services, CCTV, and site access controls Team Management
• Manages a team of operations, electrical, and mechanical technicians
• Ensures protocols are in place for a safe work environment
• Oversee personnel management functions including performance evaluations, mentoring, and professional development
• Recruiting, hiring and training

Incident Management :

Project Management :

Service Management :

Vendor Management :

Testing :

Your Requirements :

What We Offer :

With us, you will work towards the future of HPC : from new, sustainable building methods for data centers to cooling concepts to software solutions for accelerated compute.

Your approaches count : In official exchange formats or spontaneously at the coffee machine. At Northern Data, it's the best idea that counts - not the hierarchy. We're looking forward to getting your inputs!

You make the difference in the company : Unlike in established corporations, at Northern Data you will really help shape things. From implementing new departments, to optimizing processes and culture.

Best-in-class partners : The best work with Northern Data. This means a knowledge and time advantage from which your career and our customers benefit equally.

Green by heart : Sustainability is at the core of Northern Data. With us, you actively work on the carbon neutrality of datacenters worldwide. Beginning with our infrastructure and continuing with the solutions for our clients, we work towards a green future.

Home Office facts : Work with our international and virtual team flexible from home. And of course, your hardware wishes will be fulfilled to make your ideas for next level HPC come true.