Marketing Cloud AdministratorOpenkyber • CA, United States
Marketing Cloud Administrator
Openkyber • CA, United States
6 days ago
Job type
- Full-time
- Quick Apply
Job descriptionApplication design, development, and production support for multiple large projects using Qualtrics technologies. Conduct development workstreams, from design through testing and deployment, often working with junior members of the team both offshore and onshore. Ensure adherence and constant improvement to the SDLC process and best practices through the development, testing, and support phases, including code reviews, mentoring, and policy governance Participate in daily Scrum sessions as an Agile team member. Identify enhancements through customer interaction and work directly with them to provide solutions. Define systems architecture, design techniques, and development standards to support cross-functional, multi-system solutions that scale and are flexible to meet the future needs of the organization. Research and resolve Qualtrics application issues in test and production environments. Evaluate the daily and monthly batch process to improve performance and shorten the critical path window. Perform Impact Analysis across multiple Qualtrics platforms and applications. Deliver complete documentation for estimates, design, and development. On-call for production support during off-office hours (night and weekends). Create timelines and development goals. Provide technical leadership. Testing the stability and functionality of the application. Writing documents and providing technical guidance / training to other developers. Maintain the security and integrity of the application software. Perform code review. The job includes other duties and responsibilities assigned by management. Play the role of a Subject Matter Expert for the Qualtrics applications. Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements. Codes, tests, and debugs new software or makes enhancements to existing software. Writes programs according to specifications from higher-level staff or business analysts. Develop technical documentation. Resolves problems promptly that arise with existing production applications to ensure the efficient and proper functioning of application components. Collaborates with technical staff to learn and understand software problems. Generates a variety of complex and periodic reports and / or data through database management, data administration and data extraction techniques. Provides general system users and management with system analysis and feedback. Influences system design by identifying and recommending design and requirements needs for software enhancements. Mentors and coaches less experienced staff. Maximizes the efficiency of the various software systems by implementing, monitoring, testing, and auditing new software programs. Analyzes and resolves computer-related problems by coordinating with in-house personnel to diagnose and fix operational difficulties, as well as consulting, advising, and training on specialized features and functions. Follows established configuration / change control processes. Must have Qualtrics Platform Developer I or II certification. Must have hands-on experience with Service Cloud, Community Cloud, and Marketing Cloud. 7+ years of experience with complex Qualtrics Application Development 3+ years of experience in leading / managing a workstream on enterprise implementations Experience leading, mentoring, and providing technical direction to a team of Qualtrics developers. Experienced designing and developing Qualtrics platform features such as custom objects, validation rules, workflows, assignment rules, formula fields, custom reporting, and modifying pages, views, and dashboards. Application development skills, and the ability to solve complex software problems Experience in developing customer-facing applications. Experience in developing Qualtrics code as per specifications using Qualtrics platform. Familiarity with test practices and deliverables for unit testing. Interpersonal style that fits the Company culture. Experience in working in Agile and Waterfall methodologies. Demonstrate strong organizational skills and attention to detail. Ability to multi-task in a fast-paced, changing environment and ability to self-motivate and meet deadlines. Highly Adaptive and flexible to change. Excellent problem solver / analytical thinker. Understand Qualtrics capabilities, governor limits, limit monitoring, and best practices for limit-informed development. Experienced in Qualtrics Data migrations with native tools such as Data Loader and 3rd party tools (Informatica, MuleSoft, etc.) EPO / PPO Medical Plans HMO / PPO Dental programs Vision - VSP (Vision Plan Summary) 401K Retirement vesting program (VOYA) Paid Bi-Weekly / Direct Deposit Flex Spending Plan Voluntary Life, AD&D, STD or LTD plans
CALL US NOW for immediate consideration! Click Apply on Web or Apply Now to view our recruiter s contact info and reach out today, we d love to speak with you!
JOB DETAILS :
- Position : Sr. Qualtrics Platform Developer
- Job Ref # : 43896 - JIH5JP00003910
- Duration : 12+ Months (On-Going Contract)
- Location : HYBRID - Torrance, CA 90501
- Pay Rate : $74.00 per hour (W2 ONLY)
HYBRID : MUST work ONSITE 4 days per week ( LOCAL CANDIDATES ONLY!! )
Seeking to hire a Senior Qualtrics Developer / Subject Matter Expert, this person will perform the following tasks :
DAILY TASKS :
REQUIRED EXPERIENCE / SKILLS :
DESIRED SKILLS :
Cloud Consultant Certifications (Sales, Service, Community, or Marketing) preferred.
Calance Consultant Benefits Offerings :
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Cloud Administrator • CA, United States
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