Talent.com
Customer Service Specialist

Customer Service Specialist

Maxon Shooters SuppliesDes Plaines, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Summary

Welcome to our Maxon Shooter’s Supplies & Indoor Range job posting, we are currently looking to hire more great people for our customer service team right now! We have been a pillar of the firearms community around Chicago since 1953 and we consider it our mission to grow, broaden, and expand OUR community. We want to be THE place to experience the world of shooting sports, and we want your help to make it the best experience possible for every customer! Being a receptionist is not just about greeting people at the door, although that does play an important role as you will be the first person they see. The main reason people come to us is to use our indoor shooting range. So as a receptionist you will help customers check-in for their appointments / reservations, and aim to provide them with as pleasant and frictionless of an experience as possible. The personal relationships you form in this community can be very rewarding, so keep on reading if this sounds like a fun and interesting career for you!

Responsibilities and Duties

  • Greet customers at the front door and escorting or directing them to where they need to go
  • Check customers into their appointments / reservations ensuring customers have all appropriate IDs and documentation
  • Answer incoming phone calls
  • Respond to emails
  • Schedule appointments
  • Provide friendly and helpful customer service
  • Promote 5 star review generation

Qualifications & Skills

  • HS diploma or equivalent.
  • 1-2 years of customer service experience.
  • Excellent interpersonal written, and verbal communication skills
  • Capability to embody our core values :
  • Personable

  • Reliable
  • Knowledgeable
  • Great Communicator
  • Understand the Value of Reputation
  • Previous firearm experience / knowledge preferred but not required.
  • Ability to understand, recall, and follow complex compliance regulations and work with highly confidential information.
  • Flexibility in work schedule needed to include potential evenings and weekends.
  • Must be at least 21 years of age
  • Valid Firearm Owner’s Identification Card (FOID) preferred
  • Bilingual a plus
  • Physical Requirements :

  • Extended periods of standing and sitting.
  • Benefits and Perk

  • $17.50 hourly or more
  • Paid time off according to the IL pto law
  • A paid day off every year on your birthday.
  • Option to join group health insurance.
  • Option to purchase disability insurance and other Aflac plans
  • Unlimited use of the ranges on your off time.
  • Substantial employee discounts on firearms and accessories.
  • Bonus incentives for class sign ups and positive reviews.
  • Powered by JazzHR

    oW9zXw3yfG

    Create a job alert for this search

    Customer Service Specialist • Des Plaines, IL, US

    Related jobs
    • Promoted
    Customer Success Specialist

    Customer Success Specialist

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Customer Success Specialist I to manage technical support and customer satisfaction.Key Responsibilities Manage and resolve technical issues from the external Tier 1 su...Show moreLast updated: 30+ days ago
    • Promoted
    Remote Customer Service Specialist

    Remote Customer Service Specialist

    VirtualVocationsElgin, Illinois, United States
    Remote
    Full-time
    A company is looking for a Part Time Remote Customer Service Specialist.Key Responsibilities Navigate electronic health records to validate and document patient information while ensuring HIPAA c...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Contact Center QA Specialist

    Contact Center QA Specialist

    VirtualVocationsElgin, Illinois, United States
    Full-time
    A company is looking for a Contact Center QA Specialist who monitors and evaluates customer interactions to enhance service quality. Key Responsibilities : Monitor calls, texts, and emails to provi...Show moreLast updated: 11 hours ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    Crane CoBolingbrook, IL, US
    Full-time
    Are you organized, detail-oriented, and ready to grow your career in a high-impact industry? Crane Nuclear is looking to hire a Customer Service Specialist!. Location : Bolingbrook, Illinois (onsite)...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Customer Support Specialist to provide exceptional support to B2B customers.Key Responsibilities Deliver an exceptional customer experience through various communicatio...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    TEKsystemsElgin, IL, US
    Full-time
    We are seeking a detail-oriented and customer-focused.This role is essential in supporting both internal and external customers by ensuring accurate and timely processing of orders, returns, and in...Show moreLast updated: 8 days ago
    • Promoted
    Customer Service Advocate

    Customer Service Advocate

    VirtualVocationsLincolnwood, Illinois, United States
    Full-time
    A company is looking for a Customer Service Advocate.Key Responsibilities Provide customer assistance via phone, email, or chat Conduct validation research using various resources to address cus...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist - 2nd Shift

    Customer Service Specialist - 2nd Shift

    VentureCicero, IL, US
    Full-time
    At Venture, we help our clients deliver their products, their promises, and their potential every day.If you believe in delivering great customer service, value partnership, and are always looking ...Show moreLast updated: 13 days ago
    • Promoted
    Customer Retention Specialist

    Customer Retention Specialist

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Customer Retention Specialist to serve as a liaison between borrowers and loan officers.Key Responsibilities Make 100+ outbound dials daily to connect borrowers with lo...Show moreLast updated: 30+ days ago
    • Promoted
    Complaints Specialist

    Complaints Specialist

    VirtualVocationsNaperville, Illinois, United States
    Full-time
    A company is looking for a Complaints Specialist to handle customer inquiries and improve customer experience.Key Responsibilities Follow communication scripts and clarify customer needs while pr...Show moreLast updated: 2 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    Robert HalfElmhurst, IL, US
    Full-time
    We are looking for a dedicated Customer Experience Specialist to support inside sales activities within the transportation equipment manufacturing industry. This contract position is based in Elmhur...Show moreLast updated: 8 days ago
    • Promoted
    Healthcare Customer Support Specialist

    Healthcare Customer Support Specialist

    VirtualVocationsLincolnwood, Illinois, United States
    Full-time
    A company is looking for a Healthcare Customer Support Specialist to assist a leading health insurance customer.Key Responsibilities Operate on multiple computer applications to assist calls and ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Onboarding Specialist

    Customer Onboarding Specialist

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for an SMB Onboarding Specialist to deliver a tailored onboarding experience for clients integrating software solutions. Key Responsibilities Oversee the onboarding journey fo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    VirtualVocationsChicago, Illinois, United States
    Full-time
    A company is looking for a Customer Service Specialist - Supply Chain.Key Responsibilities Manage relationships with third-party providers to ensure timely and accurate order fulfillment Collabo...Show moreLast updated: 30+ days ago
    • Promoted
    Store Customer Service Specialist

    Store Customer Service Specialist

    Sherwin WilliamsNiles, IL, US
    Full-time
    This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Show moreLast updated: 12 days ago
    • Promoted
    Customer Experience Specialist

    Customer Experience Specialist

    VirtualVocationsAurora, Illinois, United States
    Full-time
    A company is looking for a Customer Experience Specialist to provide exceptional service to clients on a contract basis.Key Responsibilities Provide dedicated support to an assigned group of clie...Show moreLast updated: 30+ days ago
    • Promoted
    Seasonal Customer Support Specialist

    Seasonal Customer Support Specialist

    VirtualVocationsLincolnwood, Illinois, United States
    Full-time
    A company is looking for a Customer Support Specialist.Key Responsibilities Provide outstanding service to customers via phone, email, and chat Act as an advocate for customers, identifying and ...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Specialist

    Customer Service Specialist

    NinjaHoldingsSpring Grove, IL, US
    Full-time
    NinjaHoldings is looking to add exceptionally talented, bright, and driven Customer Service Specialists to our team.This position is responsible for guiding an applicant through the loan approval p...Show moreLast updated: 30+ days ago