Case Manager Intensive (4076)

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant .

LSF is looking for a talented Case Manager - Intensive who wants to make an impact in the lives of others.

Purpose & Impact :

Provide trauma-informed intensive case management and supportive services to vulnerable clients in order to assist them reaching their goals.

Essential Functions :

• Conduct weekly in person trauma support for clients, focused on crisis intervention, safety planning and family preservation.
• Provide client centered ongoing intensive case management for especially vulnerable clients with special circumstances (medically or psychologically vulnerable clients, family conflict or crisis, education-related issues)
• Conduct comprehensive intakes for all participants determined eligible for the program
• Develop goal-oriented, client-centered self-sufficiency plans with each enrolled program participant, addressing their long- and short-term needs and goals.
• Maintain regular and timely communication with supervisor around any issues concerning the client's safety, stability, or well-being.
• Submit detailed and thorough documentation in compliance with LSF policies and
• Utilize trauma focused interventions as a framework for intensive case management support and social work best practices for ongoing services.
• Provide extended / enhanced cultural orientation workshops to program participants as
• Guide program participants through referrals, providing follow up, check-ins and assistance, ensuring all services are linguistically and culturally appropriate.
• Screen for direct participant financial assistance eligibility in accordance with LIRS basic needs direct assistance practice, facilitate disbursement and conduct all necessary follow-up and associated financial reporting.
• Collaborate closely with other LSF case managers to facilitate client enrollment of referred participants and coordinate services to dual-enrolled participants.
• Provide ongoing guidance to and communication with volunteers matched with clients for English tutoring, career mentorship and more, as needed.
• Participate in community coordination, capacity building and partnership development activities in the service area.
• Maintain comprehensive case files for each enrolled participant, ensuring client confidentiality and protection of personally identifiable information.
• Acquire comprehensive knowledge and thorough understanding of programmatic requirements of
• Attend stakeholder meetings and trainings centered on trauma-informed intensive case management, specific vulnerability support, community-based mental health support, economic self-sufficiency and more.
• Trains, supervises, and supports Program Interns and
• Participate in ongoing supervision
• Prepares Program reports as
• Performs other related duties as

Other Functions :

Physical Requirements :

Education :

Bachelor's degree in a Social Work or behavioral / human services field.

Experience :

Skills :

Other :

Must demonstrate sensitivity to our service population’s cultural and socioeconomic characteristics and needs.

Principal Accountabilities :

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need.  Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including :

LSF is proud to be an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.