Part time Order Processor

Job Description

Seeking a detail-oriented and customer-focused

Order Processing Clerk to support accurate and timely order fulfillment in a fast-paced

manufacturing environment. This role is responsible for processing customer orders endto-

end, coordinating with cross-functional teams, and serving as a key point of contact for

customers, distributors, and sales representatives. The ideal candidate is highly organized,

responsive, and comfortable managing multiple priorities while maintaining a high level of

accuracy and service quality.

Essential Duties and Responsibilities

Create, review, and process customer orders accurately and efficiently, including priority and rush orders to meet tight deadlines.

Review pending orders, customer requests, contracts, and purchase orders.

Accurately enter and maintain sales orders in the ERP system, ensuring correct part numbers, pricing, terms, and shipping details.

Coordinate closely with Production, Finance, Shipping, Quality, and Product Technical Support teams to confirm order feasibility, timelines, and fulfillment requirements.

Serve as a primary point of contact for customers, distributors, and sales representatives, providing timely updates and resolving inquiries via phone and email.

Manage distributor and sales representative agreements, ensuring documentation is current, complete, and properly maintained.

Coordinate the collection, review, and submission of technical documentation for vendor approvals and large bid proposals.

Proactively identify and resolve order-related issues to minimize delays and improve the overall customer experience.

Maintain organized and accurate records in compliance with company policies, procedures, and quality standards.

Support continuous improvement initiatives and assist with additional tasks or projects

as required to meet team and organizational goals.

Other duties as assigned.

Minimum Qualifications / Experience Required

Minimum of 1-2 years of experience in order processing, B2B customer service, sales support, or a related administrative role.

Proven ability to manage high-volume order processing with strong attention to detail and accuracy.

Proficiency with ERP systems and Microsoft Office (Excel, Word, Outlook) or similar business tools.

Strong written and verbal communication skills, with experience interacting with internal teams and external customers.

Ability to prioritize multiple tasks, meet deadlines, and adapt in a fast-paced environment.

Strong problem-solving, organizational, and time-management skills.

Knowledge, Skills, and Abilities

Knowledge of end-to-end order processing and ERP systems

Strong attention to detail and data accuracy

Effective written and verbal communication with customers and internal teams

Ability to prioritize tasks and meet deadlines in a fast-paced environment

Strong problem-solving skills and cross-functional collaboration abilities

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

Job Reference : JN -012026-412808