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Desktop Support Technician_Deerfield

Desktop Support Technician_Deerfield

Gr8ttek, LLCDeerfield, IL, US
26 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Gr8ttek is currently seeking a  Desktop Support Specialist  in Deerfield, IL.

This is a long-term potential CTH opportunity.

The pay will be  $18.00(W2) .

The conversion is typically around 6 months.

Our mission is simple :

  • we want to partner with you to find the right position for your future.
  • Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.
  • Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.

The ideal candidate MUST HAVE 3+ Years Experience in performing basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers., if this is you, then keep reading and apply!

Desktop Support Responsibilities :

  • Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. 3+ Years Experience Performing Install / Move / Add or Change (IMAC) activities.
  • Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational / customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures.

    • Requirements :

  • Maintain all required OEM Certifications as directed by Management 3+ years experience relevant software and hardware systems Understanding of ITIL methodologies A+ certification is desired Powered by JazzHR
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    Desktop Support • Deerfield, IL, US

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