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Senior Project Manager - Healthcare - Revenue Cycle

Senior Project Manager - Healthcare - Revenue Cycle

GuidehouseAnaheim, CA, US
10 hours ago
Job type
  • Full-time
Job description

Senior Project Manager

Seeking a collaborative, purposeful Senior Project Manager to lead initiatives that improve clinical, operational, and financial outcomes for client organizations. The role centers on healthcare systems, project management, and process automation, supporting high-quality care delivery. Remote position with occasional travel.

Responsibilities include :

  • Overseeing cross-functional projects to optimize EMR, streamline workflows, and manage vendor relations such as Softek Panther.
  • Facilitating Guidehouse and client meetings, distributing materials, and providing calendar updates.
  • Collaborating with IT, clinical, billing, and administrative teams to define project scope and deliverables.
  • Developing and maintaining project plans, timelines, and budgets.
  • Identifying risks and implementing mitigation strategies.
  • Delivering EMR project management, tool implementation, and optimization.
  • Partnering with revenue cycle teams to improve workflows and claims management.
  • Supporting Guidehouse Managed Services SOP on an ADHOK basis, ensuring programs' success and target delivery requirements.
  • Managing user provisioning and access issues with clients and vendors, specifically Palomar.

Other PM tasks include :

  • Developing escalation mitigation strategies in coordination with the Director of Revenue Cycle Optimization & Automation and Director of Patient Financial Services (PFS), ensuring timely notification to the Account Executive to assist in driving initiatives forward.
  • Ownership of functional area internal team meetings (PA, Coding, AR Mgmt.) and tracking of open action items to closely align with client requests.
  • Weekly creation, management, and facilitation of executive agenda and meeting deck; follow up with AE leads / teams to close out open items raised on weekly calls.
  • Tracking GMS budgeted / actual hours, revenue, and expenses billed.
  • Vendor invoice reconciliation and contract adherence.
  • Monthly reconciliation of active user Client-GH list with Senior Management.

    • Meetings include :

  • Facilitating Guidehouse client meetings, distributing materials, and providing calendar updates.
  • Owning the action planning meeting, including tracking of open IT tickets, all things Revenue cycle to be tracked, owner, deliverable dates, expected ROI, etc. Escalation protocol.
  • Advocating more time and better communication between GH and to work on resolution of outstanding issues.
  • PE guidance and strategy to address root causes.
  • Organizing and establishing weekly recurring PFS / Revenue cycle update meetings, driving transparency and inclusion.

    • Finance responsibilities include :

  • Productivity report validation.
  • Expense review.
  • Assist in headcount, vendor spend Leaseback & Outsourced.
  • Leaseback and outsource vendor fee monitoring, management, and reporting.

    • Qualifications include :

  • Minimum of 10-12+ years of prior relevant experience or an associate's degree and a minimum of 1214+ years relevant experience (Relevant experience may be substituted for formal education or advanced degree).
  • Relevant experience comes from a healthcare provider, central office environment, or revenue cycle outsourcing company. Additional industries / services applicable.

    • Nice to have :

  • Previous healthcare revenue cycle experience within a physician / hospital setting.

    • What We Offer :

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Position may be eligible for a discretionary variable incentive bonus
  • Parental Leave
  • 401(k) Retirement Plan
  • Basic Life & Supplemental Life
  • Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development & Learning Opportunities
  • Skills Development & Certifications
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Emergency Back-Up Childcare Program

    • About Guidehouse :

    Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

    All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

    If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.

    Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

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