Medical Records / Office Manager

Job Description

Job Description

Currently seeking qualified candidates for our open Medical Records / Office Administrator Position Canton Office.

Hours 7 : 30am - 1 : 30pm (Mon-Friday). 30 hours per week

PNLH preference for candidates with training in, and experience with, providing trauma related services. “We take affirmative efforts to hire individuals with disabilities, including those in recovery”. Previous office / customer service experience is helpful.

Personalized Nursing LIGHT House is a premier behavioral health care provider with 34 years of specialized addiction treatment service serving the adult population. We have locations in Plymouth, Canton, Madison Heights. Our mission is to be an innovative and effective behavioral healthcare corporation (utilizing the LIGHT model of care), that strives for excellence clinically as well as administratively. Specifically, our intent is to increase client well-being, decrease addiction severity, improve the quality of clients' mental and physical heath and contribute positively to society. All services will integrate substance use disorder, mental health and primary health care treatment in cohesive and client-centered programs.

POSITION SUMMARY :

Position Summary Under direction of the Site Director, provide secretarial and medical records services for the Canton IOPD program.

Key tasks and Responsibilities :

1. Answer phones and greet clients in office

2. Be timely and courteous when handling all customer interactions and administrative duties.

3. Create new medical record within 24 hours of client admission

4. Break down medical record by the end of the week of all discharged clients

5. Conducts quality assurance reviews of medical records of discharged clients within one week of their discharge.

6. Cheerfully relate to staff and clients – set the tone for the healing environment, which is essential for PNLH’s success.

7. Process billing for program participants

8. Files charting accurately with the goal being completed daily (minimum completed weekly)

9. Show compassion to all.

10. Maintain office supplies, light cleaning to maintain a welcoming environment.

Educational Requirements : High School Diploma or GED.

Experience / Requirements : Strong organizational skills, good verbal and communication skills, required. Previous office experience desired. Database and Excel experience preferred. Previous billing experience preferred.

Reporting Relationship

This position reports to the Site Director.'

Work Remotely

• No

Job Type : Full-time

Pay : From $16-18 per hour

Benefits :

401(k)

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Schedule :

Monday to Friday

Education :

High school or equivalent (Required)

Work Location : In person