An industry-leading landscape services company seeks a strategic General Manager to lead operations during its next phase of aggressive growth. This pivotal role offers the opportunity to optimize operations, drive P&L performance, and scale a multi-service business while shaping company direction through accountable leadership.
The Role
Strategic & Operational Leadership:
Own full P&L and operational accountability, driving revenue and sustainable growth through disciplined planning, execution, KPI management, and continuous improvement.
Lead cultural transformation to build a proactive high-performance organization.
Expand diversified revenue through core account development, cross-sell/upsell strategies, and strategic partnership.
Operational Excellence:
Champion executive-level client experiences with clear service standards, escalation protocols, and retention practices.
Enhance systems and processes across planning, scheduling, purchasing, change orders, job cost, and billing.
Implement data-driven operating cadences using dashboard KPI reviews, and variance analysis
Team Development:
Attract, develop, and retain top talent while building leadership bench strength.
Establish clear roles, operating rhythms, and professional growth pathways
Provide visible, hands-on leadership exemplifying integrity, professionalism, and accountability
Growth and Innovation:
Drive profitable growth and revenue through account planning, pipeline discipline, pricing strategy and marketing including digital marketing technology.
Foster innovation in service offerings, including sustainability and advanced operational practices.
Qualifications.
5+ years of operational leadership experience with proven P&L responsibility.
Proven success leading multi-site or multi-service operations in landscape, construction, facilities, or adjacent service industries.
Demonstrable success in driving profitable revenue growth and strategic business transformation.
Exceptional interpersonal skills to manage client relationships and teams.
Fluency in KPI management, job-cost control, forecasting, and operational reporting
Strong executive communication skills.
Bachelor's degree required; relevant industry certifications are advantageous.
Culture & Benefits
Join a highly respected organization committed to setting new standards for operational excellence and customer experience. We value integrity, accountability, innovation, and continuous improvement - empowering leaders to thrive and excel. Lead meaningful change in an aggressively growing organization.
General Manager - High-End Residential Design-Build & Maintenance • Phoenix, AZ, US
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