Development Coordinator

ABOUT US

Franklin Park Conservatory and Botanical Gardens offers world-class horticulture, art & nature-based exhibitions and educational programs. The 13-acre indoor and outdoor facility-situated two miles from downtown Columbus-features glasshouses including the historic John F. Wolfe Palm House; botanical gardens including the Scotts Miracle-Gro Foundation Children's Garden and Scotts Miracle Gro-Foundation Community Garden Campus; and event venues. The Conservatory is home to the largest collection of Chihuly glass in a botanical garden and Light Raiment II by internationally renowned artist James Turrell. Committed to the community, the Conservatory strives to provide an accessible and welcoming experience to all.

MISSION

As a premier botanical garden destination, we connect people to nature and create life enhancing experiences.

VISION

Envision a world that celebrates nature as essential to the human experience.

JOB SUMMARY

The Development Coordinator maintains the Conservatory's excellent customer service reputation as the frontline point of contact for the Development Team with the public and donors. This detailed, donor-centric teammate is responsible for meticulous maintenance of donor giving records, executing the Conservatory's donor stewardship plan and provides overall administrative support to the Development department.

Additional Information: This is a full-time, non-exempt position. This position is eligible for the Conservatory's benefit package offered to full-time employees, which includes medical, dental and vision insurance, company paid Life/AD&D/Short-Term and Long-Term Disability insurance, participation in the Ohio Public Employees Retirement Program (OPERS), optional 457(b) Deferred Compensation plan, generous Paid Time Off (PTO), and complimentary membership to the Conservatory.

Compensation: $20 - $22/hour paid biweekly

RESPONSIBILITIES

Database Support

• Enter accurate and safe transactions (check, ACH, credit card, etc.) in the check log and database weekly, including campaign pledges.
• Processes recurring giving payments, sends pledge reminders and communicates with donors proactively about their payment methods.
• Reports weekly gifts to relevant team members including Membership via the check log.
• Maintain correct and clean constituent contact information records within Tessitura.
• Ensures constituent labels are updated consistently (i.e. VIP, Board, Alumni Board, MS, etc.)
• Easily navigates report building, exporting, and analysis within Tessitura.

Administrative Coordination

• Schedules team meetings and events, securing locations and ensuring the Development Team calendar and Order of the Day is up-to-date.
• Schedules donor meetings and secures event locations as requested.
• File monthly expenditures for the Development team and maintain a year-to-date balance summary against the expenditures budget.
• Compiles and creates the Development Committee meeting materials.
• Orders and procures supplies and collateral for various development efforts.
• Oversight of the Development@ email and ensures messages are forwarded appropriately.
• Sends emails and annual campaign mailings on behalf of the Development Team and reports on progress and outcomes.

Stewardship Execution

• Produce appropriate and timely gift acknowledgement letters and ensures all acknowledgements are distributed for signature.
• Weekly pulls $100+ donor contributions and sends to assigned Development Committee members for their stewardship outreach.
• Annually, coordinates video shoots, photo shoots, and proactively collects donor statements for social media, solicitations, or stewardship as needed.
• Builds and maintains the "Stewardship Store" with materials and links, and supports the prompt execution of donor stewardship, as requested.
• Collect and compile stories from various Conservatory teams and surveys; works with Grant and Development Writer to create and distribute impact reports.
• Recognize donor groups for milestone giving, executing and updating this plan annually.
• Perform other duties as assigned.

CREDENTIALS AND EXPERIENCE REQUIRED

• Bachelor's degree in business, communications, or related field.
• Experience in meeting planning and budgeting.
• 1-3 years of relevant work experience is preferred.
• Technical and persuasive writing experience is preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficiency with Microsoft Word, PowerPoint, Excel and other basic software programs.
• Experience in the Tessitura CRM preferred.
• Strong organizational, interpersonal, and teamwork skills.
• Professional and friendly demeanor with the ability to develop strong working relationships with internal and external customers.
• Strong verbal and written communication skills to communicate effectively with trustees, donors, staff, and community leaders.
• Working knowledge of business writing, grammar, and punctuation.
• Proven ability to handle confidential information.
• Demonstrated ability to achieve performance goals in a fast-paced environment.
• Ability to remain in a stationary position 80% of the time and occasionally move boxes and other office equipment weighing up to 20 pounds, with or without accommodation.
• Ability to support the core values and mission of the Conservatory.

EEO Statement:

Franklin Park Conservatory and Botanical Gardens is an Equal Opportunity Employer. The Conservatory does not discriminate in its employment decisions on the basis of race, religion, color, national origin, sex, pregnancy, lactation status, gender identity or expression, sexual orientation, age, disability, veteran or military status, genetic information, or any other protected status. The Conservatory values diversity and is committed to creating an inclusive environment for all employees.