Talent.com
Banquet Captain

Banquet Captain

Fair Oaks Ranch, Texas, United StatesUSA, Texas, Fair Oaks Ranch
4 days ago
Job type
  • Full-time
  • Part-time
Job description

Job Description

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!

Job Summary

The Banquet Manager is responsible for overseeing the day-to-day operations of banquet services. The job involves managing the planning and execution of various events, including private parties, corporate functions, and Member gatherings. The Banquet Manager ensures high standards of service, efficiency, and guest satisfaction are consistently met.

Reporting Structure

  • Reports to the Director of Banquets or Director of Food & Beverage

Day to Day

  • Recruit, train, and supervise banquet service personnel according to club procedures.
  • Implement and monitor training programs, including required certifications , to ensure staff adherence to Invited's service standards.
  • Create and manage staff schedule, adjusting as needed based on event requirements and labor budgets.
  • Communicate with the Event Sales Director to confirm staffing and execution plans for private functions.
  • Review reservation books and functions sheets to ensure proper room setup and alignment with event specifications.
  • Ensure accurate timekeeping by monitoring staff hours and adherence to the timekeeping policy, verifying both employee and supervisor approvals.
  • Oversee the setup and breakdown of banquet rooms, ensuring they align with event function sheets and reservations details.
  • Oversee banquet and event operations, ensuring food is served promptly and to standard. Conduct post-event follow-ups with the host to ensure their satisfaction and resolve any issues through service recovery.
  • Handle event payments and related paperwork, adhering to Club accounting processes.
  • Document tasks and important details in the MOD log to ensure smooth communication between shifts.
  • Greet Members by name with a warm welcome, providing personalized service and fostering a positive atmosphere.
  • Ensure side work and housekeeping tasks are completed in line with service standards and expectations, maintaining organized and sanitary work areas.
  • Complete additional duties as assigned by management.

    • Additional Duties

  • Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
  • Follow all company, club, and department policies, procedures, and instructions.
  • Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
  • Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
  • Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
  • Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
  • Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
  • Support the overall efficiency of the team by collaborating and contributing to the club's goals.

    • About You

    Required

  • A high school diploma or equivalent.
  • A minimum of 2 years of experience in a supervisory role within the Club environment or Food & Beverage industry.
  • Completion of all food & beverage online training modules : Service Training, Host Training, Bartender Training, Server Assistant Training, Banquet Server Training, Beverage Cart Attendant Training, Kitchen, Employee Training, F&B Refresh Training, Culinary Safety, Food Safety, and Alcohol Safety.

    • Preferred

  • Bachelor's degree in the Food & Beverage industry.
  • Experience handling highly confidential material such as member and employee data. Proficient in computer skills, including spreadsheet software, with strong communication abilities and demonstrated leadership skills.

    • Physical Requirements

  • Must be able to stand, walk, and perform physical activities for extended periods.
  • Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
  • Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding / unfolding as required.
  • Able to lift, carry, push, and pull up to 100 lbs. occasionally.
  • Effective communication skills, including talking and hearing, with sufficient visual acuity.

    • Primary Tools / Equipment

  • POS System
  • Trays (2 - 60 lbs.)
  • Bottle Opener
  • Wine Tool

    • Work Schedule

  • Attendance requirements for this position as outlined on the weekly schedule.
  • Additional hours are required to meet deadlines of the position, including weekends and / or holidays.

    • What We Offer

    We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and-if you're in a non-exempt role-hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes :

  • Medical, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement savings plan
  • Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

    • Want to learn more? Visit www.invitedbenefits.com for full details.

    Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks : LinkedIn Instagram Twitter Facebook

    Invited is an Equal Employment Opportunity Employer

    The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.

    Create a job alert for this search

    Banquet Captain • USA, Texas, Fair Oaks Ranch

    Related jobs
    • Promoted
    Events Lead

    Events Lead

    VirtualVocationsSan Antonio, Texas, United States
    Full-time
    A company is looking for an Events Lead to manage and grow its flagship Africa Cup tournament and community events across Africa. Key Responsibilities Lead the planning and execution of the Africa...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Fixed Wing Pilot

    Fixed Wing Pilot

    AIRMED INTERNATIONALLeon Valley, TX, US
    Full-time
    Month Training Contract Required Depending on Certifications.Annual scaled salary increases based on merit to a maximum of $156,224. Sign-On Bonus (Must Complete Training and Check Ride).Retention B...Show moreLast updated: 9 hours ago
    Grounds Lead

    Grounds Lead

    ABM IndustriesSan Antonio, TX, US
    Full-time
    The Landscape Crew Lead maintains property grounds by overseeing a team of groundskeepers performing routine landscaping tasks and performs technical and mechanical repairs and installations relate...Show moreLast updated: 30+ days ago
    • Promoted
    Shift Manager

    Shift Manager

    Wendy'sBoerne, TX, US
    Full-time
    Supporting the General Manager in : .Training and supervising crew members.Monitoring and reinforcing food safety standards and procedures. Interacting with our customers in a professional manner.Exec...Show moreLast updated: 30+ days ago
    • Promoted
    American Airlines Operations Coordinator

    American Airlines Operations Coordinator

    TradeJobsWorkforce78257 San Antonio, TX, US
    Full-time
    Now hiring an experienced American Airlines Operations Coordinator to perform responsibilities as a Operations Coordinator. Stay adaptable to changing priorities and business needs.Ensure compliance...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Manager

    Assistant Manager

    SonicSpring Branch, TX, US
    Full-time
    There are two kinds of people in this world : SONIC employees and those who wish they were SONIC employees.This elite group gets to work with awesome people, earn great pay, and sport the cool unifo...Show moreLast updated: 30+ days ago
    • Promoted
    Bartender

    Bartender

    TradeJobsWorkforce78217 San Antonio, TX, US
    Full-time
    POSITION DETAILS Responsible for exceeding the customer expectations at the bar by providing them with friendly, prompt and attentive service that is tailored to the customer's preference.Efficien...Show moreLast updated: 30+ days ago
    • Promoted
    Membership Sales Specialist

    Membership Sales Specialist

    Equity LifeStyle PropertiesMico, TX, US
    Part-time
    With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!. ELS is hiring for the position of Membership Sales Speci...Show moreLast updated: 30+ days ago
    • Promoted
    British Airways Baggage Handler

    British Airways Baggage Handler

    TradeJobsWorkforce78264 San Antonio, TX, US
    Full-time
    Join our growing team as a British Airways Baggage Handler to respond promptly to inquiries and resolve basic issues, provide excellent service to customers and team members, and manage daily respo...Show moreLast updated: 30+ days ago
    • Promoted
    Marine Interdiction Agent

    Marine Interdiction Agent

    U.S. Customs and Border ProtectionKerrville, TX, United States
    Full-time
    Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP) offers those with Merchant Mariner Credentials the exceptional opportunity of a career in law enforcement worki...Show moreLast updated: 3 days ago
    • Promoted
    Assistant Manager - Room Operations

    Assistant Manager - Room Operations

    Marriott InternationalSan Antonio, TX, US
    Full-time
    Rooms Operations Management Assistant.Entry level management position that focuses on supporting the day-to-day activities of Rooms Operations of areas that include Housekeeping, Recreation.Laundry...Show moreLast updated: 1 day ago
    • Promoted
    HVAC Copper Runner

    HVAC Copper Runner

    Vip Staffing - zrsatSan Antonio, TX, US
    Full-time
    We are seeking a skilled and experienced HVAC Copper Runner for a large commercial construction company in San Antonio.As a Copper Runner, you will be responsible for running copper pipe, as well a...Show moreLast updated: 17 days ago
    • Promoted
    Air Interdiction Agent

    Air Interdiction Agent

    U.S. Customs and Border ProtectionBandera, TX, United States
    Full-time
    Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...Show moreLast updated: 3 days ago
    • Promoted
    Airport Operations

    Airport Operations

    TradeJobsWorkforce78242 San Antonio, TX, US
    Full-time
    The Airport Operations Crew provides award winning customer service to Customers in the airport.The Crewmember checks-in and verifies Customers' personal identification. tags, lifts, and handles Cu...Show moreLast updated: 30+ days ago
    • Promoted
    Bartender - Earn Up to $37 / hr

    Bartender - Earn Up to $37 / hr

    TradeJobsWorkforce78238 San Antonio, TX, US
    Full-time
    POSITION DETAILS Responsible for exceeding the customer expectations at the bar by providing them with friendly, prompt and attentive service that is tailored to the customer's preference.Efficien...Show moreLast updated: 30+ days ago
    • Promoted
    Banquet Server

    Banquet Server

    TradeJobsWorkForce78213 San Antonio, TX, US
    Full-time
    Banquet Server Job Duties : Serves patrons with food and beverages in a positive and friendly ...Show moreLast updated: 30+ days ago
    • Promoted
    Bartender

    Bartender

    TradeJobsWorkForce78260 Timberwood Park, TX, US
    Full-time
    Provides a pleasant drinking experience to customers.Serves drinks while maintaining a clean and sanitary bar area.Attends to the detail and presentation of each order. Prepares and maintains ingred...Show moreLast updated: 30+ days ago
    • Promoted
    Crew Member

    Crew Member

    TradeJobsWorkforce78268 San Antonio, TX, US
    Full-time
    Take the next step in your career as our new Crew Member to gain knowledge of company offerings to better serve clients, respond promptly to inquiries and resolve basic issues, and provide excellen...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Manager

    Guest Service Manager

    TradeJobsWorkforce78219 Kirby, TX, US
    Full-time
    ABOUT THE POSITION : -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. Handle guest issues, complaints, and reques...Show moreLast updated: 30+ days ago
    • Promoted
    Roofer

    Roofer

    TradeJobsWorkForce78268 San Antonio, TX, US
    Full-time
    Inspecting the structure of roofs in order to determine the best course of action.Providing clients with estimates on labor costs and materials required to fix or build a roof.Measuring and cutting...Show moreLast updated: 30+ days ago