Location : Foster City, CA, United States
Work environment : In-person
Expected pay amount$29.00 USD Per Hour
Assignment length : 6 month contract
Commitment : This is a full-time, 6-month ongoing contract position. It will be onsite and available to candidates who are local to the Foster City, CA area.
Job Description :
JH Careers, LLC. is helping an innovative, on-demand autonomous ride-hailing company hire a TeleOperations Operator to support its growing fleet of autonomous vehicles. This role is critical in ensuring the smooth operation of self-driving technology by monitoring vehicles, providing remote assistance when needed, and contributing to the ongoing improvement of the TeleOperations system.
As a TeleOperations Operator , you will be the “human-in-the-loop,” bridging the gap between autonomous driving systems and real-world scenarios that require intervention. This position is perfect for candidates with a strong technical aptitude, excellent situational awareness, and the ability to remain calm under pressure.
Various Shifts Available :
AM- 7 : 30am-4pm
- Wed-Sun
- Thurs-Mon
- Fri-Tues
- Sat-Wed
PM- 3 : 30pm 12am
Wed-SunThurs-MonFri-TuesSat-WedAs a TeleOps Operator, you will :
Oversee a fleet of autonomous vehicles in real-time, providing remote guidance when necessary to ensure safe operation.Take control of vehicles in complex scenarios, following strict safety protocols and regulatory guidelines.Assist in gathering performance metrics and reporting observations to improve system functionality.Work cross-functionally to provide feedback on TeleOps tools, usability, and overall system performance to enhance the operator interface.Follow company protocols and regulatory requirements to maintain high operational standards.Requirements
Requirements
Excellent driving history and no criminal history2+ years of experience in operations, technical support, software testing, or a similar fieldComfortable working with Windows and Linux operating systems; basic understanding of Quality Assurance testing principles.Excellent written and verbal communication skillsWillingness to work flexible shift hoursBonus Qualifications :
Experience with Quality Assurance testing or working in the autonomous vehicle industryBachelor’s degree in STEM, analytics, or related fieldBasic understanding of data analysis to help build out and analyze metricsStrong familiarity with video game-style controls or simulation software.Benefits
Benefits :
Pre-tax commuter benefitsEmployer Subsidized healthcare benefitsFlexible Spending Account for healthcare-related costsEmployer covers all costs for short and long term disability and life insurance401k package