Shelter Plus Care Program Specialist

Job Description

Job Description

Why work with YWCA Seattle King Snohomish?

YWCA SKS is the region’s largest non-profit organization with a 120+ year legacy, focused on the needs of women, with programs serving 7,000 people each year. When you work with YWCA, you make a difference.

We’re women and BIPOC-led, family-centered, and supportive of employees. As a full-time YWCA employee (30+ hours), you’ll enjoy a benefits package including medical insurance, generous vacation, holiday, sick leave plans, and an outstanding retirement plan. Put your passion for racial equity and social justice to work – apply today!

What You'll Do

The Shelter Plus Care Program Specialist plays a key role in helping individuals and families maintain safe, stable housing. This position supports rental assistance programs—including SPC, LTLCHD, LTLD, Pathways Home PSH, and HOME‑TBRA—by completing program intakes, processing applications, assisting with documentation, and collaborating closely with partner agencies, case managers, landlords, and internal teams. This role also includes leading intakes and supporting the Deposit Assistance Program to ensure applicants can access housing quickly and successfully.

This position has a social justice component that will require critical thinking around how external systems impact the work that we are doing through the lens of racism and intersections with poverty. Knowing the core principals of antiracism and grounding those principles in everyday work, as well as working well in non-white environments and championing anti-racism policy, are required job skills and core values. As an equal opportunity employer, we highly encourage people of color to apply.

Expectations of your role :

• Lead the intake process : screen for eligibility, complete required documentation, update participant profiles in YARDI / HMIS, and issue program vouchers with program briefings.
• Complete annual and interim eligibility reviews and ensure compliance with HUD and YWCA Administrative Plan requirements.
• Confirm applicant eligibility, coordinate with landlords, track decisions and payments, and ensure timely data entry and follow‑through on move‑ins.
• Maintain accurate participant records across YARDI, HMIS, and other systems.
• Prepare written communication with participants, landlords, and partners.
• Ensure timely, accurate data entry and recordkeeping.
• Collaborate with case managers, inspectors, landlords, and internal staff to support housing stability.
• Coordinate and participate in stability meetings when needed.
• Complete required program steps such as rent reasonableness certifications and check requests.
• Work collaboratively with colleagues, support team needs, participate in training, and maintain dependable communication.
• Maintain positive relationships with partner agencies and internal staff.

Must have's to be successful :

Hours, Rate, and Benefits

Physical Requirements

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YWCA encourages applicants with a variety of experiences to apply!

At YWCA, we recognize that lived expertise is a powerful asset. This refers to the insights, knowledge, and skills developed by those who have navigated systems and experienced inequity.

Valuing lived expertise helps build trust with program participants, develop culturally responsive programs, and break down barriers to equity. It enriches our collective understanding and enhances our ability to serve communities that are furthest from opportunity.

Mental Health Considerations

All employees of the YWCA interact with clients who have experienced or are experiencing trauma in various forms, including but not limited to, racial trauma, domestic violence, sexual violence, homelessness, unemployment, and financial hardship. As a result, employees are at risk of secondary trauma. We encourage employees to seek support inside and outside the workplace and maintain self-care routines.

Equal Opportunity Employment

YWCA Seattle King Snohomish is an Equal Opportunity Employer.  To read more about this, view the EEO is the Law Poster and this EEO is the Law Poster Supplement.

For more information

Contact us at careers@ywcaworks.org with any questions or if you need accommodation for your application.