Installation Technician - Washington, DC

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter, and reduce crime across neighborhoods, schools, businesses, and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrives in a positive and inclusive environment, where a bias towards action is rewarded.

We have raised over $700M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Bedrock Capital, Meritech Capital Partners, and Initialized Capital. Now surpassing a $7.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity :

Flock Safety is looking for an Installation Technician to join our Field Operations team. Our team is comprised of individuals who are results-driven, detail-oriented, and combine a great work ethic with critical thinking to install products that delight our customers. Our technicians are the face of our company and interact frequently with a variety of our customers while out in the field. This is an important role that is crucial to the success of our business.

How you'll make an impact :

• Install poles of varying lengths per installation specifications. Requires digging a minimum of 8” x 36” holes.
• Mount solar panels on poles and attach external batteries to the solar panels.
• Affix license-plate reading cameras with PTZ (Pan, Tilt, Zoom) technology to poles, angle to capture desired footage.
• Work on both public and private roads, often working on equipment 10-12’ high.
• Regularly work with a bucket truck and / or ladder to work on equipment up to 30’ high.
• Repairing minor breaks in underground irrigation or private wiring.
• Adhere to the daily schedule by showing up prepared and completing work in a reasonable time frame.
• Provide installation pictures via the Flock field app on a mobile device.
• Perform administrative tasks such as inventory management and reporting, continuing training, and receiving product shipments.
• Perform work in safe and professional manner.
• Meet with customers to discuss installation options and perform site surveys.
• Interpret the traffic control plan and permit drawings to identify the proper installation location for a Flock device.

The Skillset :

Required Availability : M-F during daylight hours. Overtime is at times expected and required based on the particular market's ticket backlog and / or unique requirements. Start and end times will vary based on the time of year (solar constrained) and the workload.

Travel : Expect to travel up to 3 hours away during service tickets regularly. Occasionally, this role will require travel up to 8 hrs away. In these situations, overnight accommodations are provided. We do not anticipate the travel demand for this role to exceed 30%.

Physical Activities Performed Frequently :

Environmental Conditions and Physical Demands :

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown that women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock :

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe to 90-day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90-day plan you will receive if you were to be hired as an Installation technician at Flock Safety.

The First 30 Days :

The First 60 Days :

90 Days & Beyond :

Salary & Equity :

The Perks :

About Flock Safety :

Flock Safety provides a public safety operating system that empowers private communities and law enforcement to work together to eliminate crime. We are committed to protecting human privacy and mitigating bias in policing with the development of best-in-class technology rooted in ethical design, which unites civilians and public servants in pursuit of a safer, more equitable society.

OUR STORY :

We believe a safer future is within reach, but we know it takes hard work to make it real.

So we do the work. We take the extra steps. We cut no corners. We set the standards then raise them, and set them again. We empower communities to take part in their safety.

Because in a world where safety and peace of mind can often feel out of reach, we set out to change that — building thoughtful technology, connecting better insights, and delivering a more objective result.

In service of making the unknowable known and decoding complexity, we break away from the pack to help you see the world we see — unbiased in its pursuit of safety and one step closer to crime-free, every day.

Flock Safety. Together, we partner with communities to eliminate crime and shape a safer future.